Michael Wheeler

Director, Customer Success

Aternity

Michael Wheeler has spent more than 20 years helping customers realize value in the IT space, serving in various consulting, professional services, customer success and management roles. He is currently the Director of the Customer Success team at Aternity, responsible for making sure Aternity’s customers extract maximum value from the software. Outside of the tech space, Michael loves coaching his kids sports teams and even finds some time to sneak in some golf and tennis. Michael is married with 3 children and lives outside of Boston.

MICHAEL'S SESSIONS

Thursday, July 15

US/Eastern from 1 :45 PM to 2 :10 PM ( 25 mins )

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[Panel] Employee Experience in Action

Good employee experience = happy employee. Easy, right? In this discussion, panelists will share the concepts surrounding employee experience, the underpinnings of strong employee experience, and the important correlations between employee and customer satisfaction. Panelists will also share examples from their organizations’ employee experience journeys, including management structures and ownership of employee experience within their businesses, and how they measure outcomes in workplace efficiencies, culture and transformation.

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Michael Wheeler

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