Siobhan Fagan

While recent advancements have created great opportunities for digital workplace success, the year ahead promises an abundance of decisions to be made at the enterprise, team and individual levels on how work gets done. Critical to maintaining today’s momentum is clear definition of the vision, goals and overarching strategy for growth by way of digital workplace optimization. Tools and technologies make success possible, but only the teams of humans who use those tools can make it a reality. Moderated by Siobhan Fagan, Managing Editor of Reworked, panelists from across industries will discuss the key components to a powerful digital strategy, harnessed by considerations that include:

• The keys to upskilling/reskilling your employees in digital channels, and why that will be critical as physical channels return
• How an enterprise grows workforce agility and trust, and why both are important to nurturing digital optimization
• The building blocks to a strong, resilient culture - specific to virtual organizations or hybrid environments 
• The 3 essential workforce considerations you must prioritize when resources are lean 

How do we collaborate across teams to solve big problems?

In this panel discussion, we will hear from practitioners involved in transformational initiatives powered by modern systems. Panelists will discuss challenges overcome through workplace innovation, the people and system drivers that are enabling cross-team achievements, and how the right collaboration structures advance bigger initiatives company-wide.

Good employee experience = happy employee.  Easy, right?  In this discussion, panelists will share the concepts surrounding employee experience, the underpinnings of strong employee experience, and the important correlations between employee and customer satisfaction.  Panelists will also share examples from their organizations’ employee experience journeys, including management structures and ownership of employee experience within their businesses, and how they measure outcomes in workplace efficiencies, culture and transformation.

Join Siobhan Fagan, Managing Editor and Sarah Kimmel, VP of Research, as they report key findings from the updated 2020 State of the Digital Workplace report, including: 

• Impacts of the pandemic on the maturity of digital workplace practice
• Shift in top priorities for digital workplace
• Increasing effectiveness of digital workplace tools 
• Surprise, surprise! Transitioning to digital workplace was easier than anyone thought.
• Organizational plans for return to the office...or will they?