Session Details

Workshop: Digital Workplace Journey Mapping

Create a better digital workplace experience by understanding your leaders, users and other stakeholders. Drive engagement, productivity, and continuous innovation. One of the top reasons employees do not engage is a disconnection between their digital workplace experience and overall productivity. Technology solutions can become so complex and difficult to use, that employees feel that they are working for technology – rather than the other way around. This interactive workshop identifies persona definitions, the foundations for journey maps and how to parse survey data.

Speakers: Geoff Ables of C5 Insight