Agenda

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Tracks at a Glance

Digital Workplace Platforms

Define and run successful digital workplace technology projects.

Future of Work

Discover the future of work with AI, bots and machine learning.

Leadership and Transformation

Engage leadership to define the digital workplace and shape culture across the enterprise.

The Employee Journey

Map the employee journey across multiple generations and see how EE works in practice.

Discount in 2018!

Get ahead of the game and get $500 off your DWX19 passes.

Register Today

7:30 to 8:30

Breakfast and Registration

7:30 to 8:30

8:30 to 10:30

Workshop: Enterprise Social Bootcamp – Build Social Business Value

Feeling frustrated by a lack of effective collaboration and visible work in your organization? Do the powers that be still believe using social tools is a drain on productivity? Whether you want to kickstart using social in your organisation or want to revive flagging initiatives, learn how to build a thriving, resilient enterprise social network. Get business results through this engaging hands-on session with tips and techniques for going the distance and succeeding with your enterprise social efforts.

Speaker Rita Zonius of The Enterprise Social Engineer

8:30 to 10:30

Baltic / Bering

The Employee Journey

Workshop: Raising your Organization’s Digital IQ

Major research studies are indicating the importance of equipping the workforce with the skills to work digitally. However, many organizations are failing to address this challenge. This workshop corrals a selection of examples of best-practice digital skills initiatives inside a range of organizations.

Speaker Kevin Olp of Digital Workplace Group

8:30 to 10:30

Pacific 1

Leadership and Transformation

10:30 to 11:00

Morning Coffee & Networking Break

10:30 to 11:00

11:00 to 13:00

Workshop: Digital Workplace Journey Mapping

Create a better digital workplace experience by understanding your leaders, users and other stakeholders. Drive engagement, productivity, and continuous innovation. One of the top reasons employees do not engage is a disconnection between their digital workplace experience and overall productivity. Technology solutions can become so complex and difficult to use, that employees feel that they are working for technology – rather than the other way around. This interactive workshop identifies persona definitions, the foundations for journey maps and how to parse survey data.

Speaker Geoff Ables of C5 Insight

11:00 to 13:00

Baltic / Bering

The Employee Journey

Workshop: Lessons from Knowledge Management - Connecting People with Information and Each Other

Driven by the many challenges facing digital workplace practitioners today, knowledge management has spent the last 20 years building up rich practice around nurturing collaboration, knowledge sharing and content. In this workshop, learn how to help your employees connect with information and each other. Let knowledge management do what it does best: avoid reinventing the wheel.

Speaker Kevin Olp of Digital Workplace Group

11:00 to 13:00

Pacific 1

Leadership and Transformation

Workshop: How Does Your Digital Workplace Measure Up?

Based on Digital Workplace Group research into the nuts and bolts of digital workplace performance measurement, learn from diagnostic work and benchmarks of major organizations' digital workplaces over the past four years. Discover key principles and practices that drive improvement in any digital workplace, plus an opportunity to share and explore challenges you face in creating a digital workplace fit for the future.

Speaker Edward Taylor of Digital Workplace Group

11:00 to 13:00

Pacific 2&3

Leadership and Transformation

13:00 to 14:00

Networking Lunch

13:00 to 14:00

14:00 to 16:00

Workshop: Setting up a User Experience Program

Creating and implementing a user experience programme that is tailored to a specific organization and its users’ needs requires backing and commitment from the entire organization. This workshop investigates five practical steps towards setting up such a programme.

Speaker Edward Taylor of Digital Workplace Group

14:00 to 16:00

Pacific 1

Leadership and Transformation

Workshop: A Critical Review of Office 365 & Its Alternatives

Office 365 has become “the 800 pound gorilla” in many enterprise digital workplaces. Microsoft continues to innovate across the platform, but digital workplace leaders typically struggle to gain full value from the platform. In this workshop, get a critical analysis on what Office 365 is good at and where it is lagging. Learn when, where and how you need to supplement native services with alternatives. Real Story Group analysts share results of their latest independent research, what they’re hearing from customers and what the prognosis is for technology buyers under pressure.

Speaker Tony Byrne of Real Story Group

14:00 to 16:00

Pacific 2&3

Digital Workplace Platforms

16:00 to 17:30

DWX Welcome Reception

16:00 to 17:30
Tracks at a Glance

Digital Workplace Platforms

Define and run successful digital workplace technology projects.

Future of Work

Discover the future of work with AI, bots and machine learning.

Leadership and Transformation

Engage leadership to define the digital workplace and shape culture across the enterprise.

The Employee Journey

Map the employee journey across multiple generations and see how EE works in practice.

Discount in 2018!

Get ahead of the game and get $500 off your DWX19 passes.

Register Today

7:30 to 8:30

Breakfast and Registration

7:30 to 8:30

8:30 to 9:45

Keynote: Politics, Business and Machine Learning

Machine learning is changing the way we do everything: decide who is credit worthy, who should be freed from prison, which children are at risk of abuse and who should see which news. But machine learning comes with trade-offs. In this keynote, examine how machine learning will reshape business strategy, examine the ethics and politics of using machine learning to make important decisions and use case studies to explore how regulation may change the nature of business strategy.

Speaker Josh Simons of Harvard University

8:45 to 9:15

Keynote Room

Future of Work Leadership and Transformation

Digital Workplace Case Study

9:15 to 9:30

Keynote Room

Digital Workplace Platforms

9:45 to 10:45

Innovation Spotlights

See the latest and greatest in digital workplace technology and platforms. Engage in small groups with innovative technologies as they’re applied to real organizations.

9:45 to 10:45

Digital Workplace Platforms

10:45 to 11:15

Morning Coffee & Networking Break

10:45 to 11:15

11:15 to 12:15

Breakout Sessions

11:15 to 12:15

Office 365: The Good, The Bad and the Ugly

Office 365 is becoming a significant component within enterprise digital workplaces across the globe. The O365 platform often gets purchased under the guise of modernizing SharePoint, Exchange and Office licensing under a single umbrella, but also includes a growing set of other services. This leaves enterprise licensees wondering just what they bought… What’s good, what’s bad and what’s downright ugly? Savvy workplace leaders will assess Office 365 products on their individual merits, and set their colleagues’ expectations accordingly. Join Tony Byrne for a critical tour of the O365 environment, based on independent research that applies RSG’s usual hard-hitting critiques to key components of Redmond’s cloud suite.

Speaker Tony Byrne of Real Story Group

11:15 to 12:15

Pacific 1

Digital Workplace Platforms

12:15 to 13:45

Networking Lunch

12:15 to 13:15

13:45 to 14:45

Breakout Sessions

13:45 to 14:45

Creating a People-Centric Digital Workplace

Digital transformation is possible, but technology alone is not the solution. Learn what differentiates companies that succeed with transforming customer and employee engagement, from those who never break free of the struggle. The innovation engine behind next generation customer experiences is engaged employees. Being people-centric isn't a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, learn what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption and culture have to align and proven organizational disciplines that result in better customer and employee engagement.

Speaker Geoff Ables of C5 Insight

13:45 to 14:45

Pacific 1

Leadership and Transformation

15:00 to 16:45

Digital Workplace Case Study

16:00 to 16:15

Keynote Room

Digital Workplace Platforms

Afternoon Keynote

14:35 to 15:35

Future of Work

16:45 to 18:00

DWX Evening Reception

16:45 to 18:00
Tracks at a Glance

Digital Workplace Platforms

Define and run successful digital workplace technology projects.

Future of Work

Discover the future of work with AI, bots and machine learning.

Leadership and Transformation

Engage leadership to define the digital workplace and shape culture across the enterprise.

The Employee Journey

Map the employee journey across multiple generations and see how EE works in practice.

Discount in 2018!

Get ahead of the game and get $500 off your DWX19 passes.

Register Today

7:30 to 8:30

Breakfast and Registration

7:30 to 8:30

8:30 to 9:30

Morning Keynote

8:45 to 9:15

The Employee Journey

Digital Workplace Case Study

9:15 to 9:30

Keynote Room

Digital Workplace Platforms

9:45 to 10:45

Innovation Spotlights

See the latest and greatest in digital workplace technology and platforms. Engage in small groups with innovative technologies as they’re applied to real organizations.

9:45 to 10:45

Digital Workplace Platforms

10:45 to 11:00

Morning Coffee & Networking Break

10:45 to 11:00

11:00 to 12:00

Breakout Sessions

11:00 to 12:00

12:00 to 13:00

Networking Lunch

12:00 to 13:00

13:15 to 14:15

Breakout Sessions

13:15 to 14:15

14:15 to 14:30

Afternoon Coffee and Networking Break

14:15 to 14:30

14:30 to 15:30

Digital Workplace Case Study

14:30 to 14:45

Keynote Room

Digital Workplace Platforms

Afternoon Keynote

14:45 to 15:15

Future of Work

Digital Workplace Experience Farewell

Closing words from the Digital Workplace Experience Team

Speakers Paul Miller of Digital Workplace Group , Brice Dunwoodie of Simpler Media / CMSWire

15:15 to 15:30

Keynote Room

Leadership and Transformation

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