Frequently Asked Questions

FAQs

COVID-19 Related Updates

Yes! However, we have postponed the event until the fall. See our official announcement below with the new dates and location:

The News
We are pleased to share with you that present circumstances have led us to reschedule our upcoming Digital Workplace Experience 2020 (“DWX20”) conference. The event was originally scheduled for June 3-5 in Chicago and the new timing is October 13-14 in Huntington Beach, California.

Many events have been outright cancelled but we are thrilled that we have an opportunity to quickly reschedule this one.

Behind this decision is both our core concern for the health and safety of our community, and an optimism that human creativity and fortitude will restore a semblance of normalcy in the coming months. 

Now that this difficult decision has been made, we are happy to turn our attention to making the rescheduled event an amazing experience on the shore of our lovely Pacific ocean.

New Dates & Location
Digital Workplace Experience 2020 will take place October 13-14, 2020 at the beautiful Hyatt Regency Resort & Spa in Huntington Beach, California

We hope that the prospect of yoga and walking on the sunny California beach will offer you something to look forward to during these challenging times.

Logistics
As a next step, all current registrations will be automatically transferred to the new event dates, and all hotel reservations made within our room block at the Marriott Marquis Chicago will be cancelled at no charge. Click here to reserve your room at the Hyatt Regency Huntington Beach.

We appreciate your flexibility and support during this time — it’s not easy for any of us. 

Our thoughts remain with everyone affected by this unfortunate situation and we look forward to bouncing back together, with grace, generosity and yes, a rather enhanced focus on the power and challenges of the digital workplace.

Thank you for being a part of our wonderful community.

Hyatt’s Global Care & Cleanliness Commitment:
 
  • Colleague certification, trainings and recertification process for hygiene and cleanliness
  • Increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces and areas such as lobbies, guest rooms, restaurants, meeting and event spaces, recreational areas, public restrooms, fitness centers, elevator buttons, all employee areas, and more
  • Implementation of enhanced food safety and hygiene protocols for restaurants, room service, and group meetings and events
  • Prominently placed hand sanitizer stations throughout hotel public and employee areas and entrances
  • Exploring purification and sanitization device installation in an effort to ensure air quality
  • Protective masks and other equipment worn by hotel colleagues
  • Social distancing guidance in public areas across hotel properties
  • Evolving new policies in consideration of guidance and information shared by various health organizations such as the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), local authorities, and other leading organizations and experts
  • PPE will be provided for all conference attendees (masks & hand sanitizer)
  • A registered nurse will be onsite throughout the conference to assess any illnesses and administer testing for those who may wish to be tested.
  • Contactless technology will be implemented for onsite registration, session attendance and exhibitor connections
  • Meeting rooms will be set to allow for 6′ of social distancing
  • One-way traffic lanes with 6′ of distancing will be marked throughout the conference center and meeting rooms
  • Entrance and exit doors will be clearly marked to direct traffic flow
  • Live video feeds will be available in overflow meeting rooms and the conference mobile app

General precautions that are taken to prevent the spread of any cold or flu virus include:

  • Maintain social distance guidelines
  • Wear a mask in all public spaces and meeting areas
  • Follow all posted directional signage
  • Frequent hand washing with soap and water
  • Avoid touching your eyes, nose, or mouth with unwashed hands
  • Cover your mouth and nose when coughing and sneezing
  • Avoid close contact with anyone who has a fever and/or cough
  • Stay in your room and seek medical care if you are feeling sick

Conference Registration

We understand the uncertainty that still exists due to the COVID-19 pandemic. Therefore we have decided to revise our standard cancellation policy and offer RISK FREE registration. This means you may register for this event now and should circumstances change affecting your ability to attend, you may cancel without penalty up until two-weeks prior to the event (September 28, 2020). Any cancellations after September 28, 2020 are non-refundable.

Hotel

Hyatt Hotels Corporation is extending its change and cancellation policy for stays through July 2021 to provide guests with added flexibility as they return to travel. Reservations, including Advanced Purchase Rate bookings, that are booked July 1, 2020, and beyond for any future arrival date through July 31, 2021, can be canceled at no charge up to 24 hours ahead of arrival.

Air Travel

Most airlines remain flexible with their cancellation policies and are waiving change fees. Please check with your preferred carrier for the most up-to-date information.

Yes! For those unable to travel to the event we will be offering a Virtual Pass.

This will include:

  • Live stream from the keynote room including an opportunity to submit questions
  • Live stream of select breakout presentations including an opportunity to submit questions
  • All of the presentation decks and handouts
  • 1:1 video meeting scheduling with attendees and sponsors (optional)
  • Exclusive online-only programming options and networking opportunities
  • On-demand viewing of all recorded content for 90-days

Registration

Pass Types

All-Access Pass

  • Two full days of conference programming, including Keynotes, Breakouts and Live Tours
  • Grab & go meals will be provided, including breakfast, lunch, refreshments and hors d’oeuvres
  • Access to the conference mobile app
  • All of the presentation decks and handouts
  • Access to the 1:1 meeting scheduling tool
  • Unique networking opportunities against the beautiful backdrop of the Pacific Ocean
  • Access to on-demand recordings of all content for 90-days

Virtual Pass

  • Live stream from the keynote room including an opportunity to submit questions
  • Live stream of the breakout presentations including an opportunity to submit questions
  • Access to the conference mobile app
  • All of the presentation decks and handouts
  • 1:1 video meeting scheduling with attendees and sponsors (optional)
  • Exclusive online-only programming options and networking opportunities
  • On-demand viewing of all recorded content for 90-days
 

Travel

Travel and hotel accommodations are NOT included with basic conference registration. All registrants do have access to a deeply discounted hotel rate at the Hyatt Regency of $279/nt. Click here to book your reservation online.
  • Live stream from the keynote room including an opportunity to submit questions
  • Live stream of select breakout presentations including an opportunity to submit questions
  • All of the presentation decks and handouts
  • 1:1 video meeting scheduling with attendees and sponsors (optional)
  • Exclusive online-only programming options and networking opportunities
  • On-demand viewing of all recorded content for 90-days

Yes! Digital Workplace Experience 2020 will be held at the beautiful Hyatt Regency Huntington Beach Resort & Spa. Click Here to reserve your room in our conference block and take advantage of our discounted rate of $279 per night. 

The deadline to make a reservation at the discounted rate is Friday, October 9, 2020. Please be sure to register and reserve your room early, as space is limited.

IMPORTANT:

Please be advised that DWX has NOT authorized any third-party housing services or third-party housing companies to represent the event and sell hotel rooms on our behalf. Only reserve your hotel room directly with the Hyatt.

We offer special discounts for select groups. If you’re not eligible for any of these, you can still save hundreds by buying your pass early.

If you’re lucky enough to be eligible for multiple discounts, note that they can’t be stacked or combined with any other offer. You must select the  one discount that gives you the best price.

Discounts cannot be retroactively applied to previously purchased passes.

Team Discounts

Special groups rates are available! 

Government & Non-Profit Organizations

If you work at a non-profit, you’re eligible for 30% off 3-Day Full Passes. Just email us at [email protected] from an address associated with your organization and we will provide a discount code.

If you are traveling from an international country and need to apply for a Visa to enter the United States, we would be happy to provide you with an invitation letter. To receive this letter, you must first register for Digital Workplace Experience and then complete the contact form requesting the invitation letter, as we put your order and invoice numbers on the letter. Full payment for your conference credentials must be received and you must provide a valid corporate email address. Requests from yahoo, hotmail, gmail, etc will be denied.

Note the cancellation policy is still the same, even if the application for the Visa application gets denied.

This registration agreement includes and incorporates by reference the Privacy Policy/Terms of Use posted on the event website. You may also request a copy of the posted Registration Terms and Conditions, as well as the Privacy Policy/Terms of Use, by contacting [email protected].

CANCELLATION POLICY

We understand the uncertainty that still exists due to the COVID-19 pandemic. Therefore we have decided to revise our standard cancellation policy and offer RISK FREE registration. This means you may register for this event now and should circumstances change affecting your ability to attend, you may cancel without penalty up until two-weeks prior to the event (September 28, 2020). Any cancellations after September 28, 2020 are non-refundable.

SUBSTITUTION POLICY

Substitutions may be made prior to the start of the event. Simply log-in to your registration and update the registration with the information for the new attendee.
 

DISCOUNTS

Only ONE (1) discount may be applied to an individual registration. Under no circumstances can any of the discounts be combined. Your registration must be paid in full before the Discount deadlines in order to receive the pricing for those discounts.
 

AGE LIMITATION

Attendees must be at least 18 years of age to attend Digital Workplace Experience, but attendees must be 21 years of age to attend the evening networking receptions. Requests for any exception to this term must be made in writing to Conference Management.
 

PHOTOGRAPHY, AUDIO AND VIDEO RECORDING

Digital Workplace Experience is held in a public space, therefore we do not prohibit participants, exhibitors, sponsors, news organizations and other companies from photographing or video or audio-taping some Conference activities. Digital Workplace Experience reserves the right to use images taken at the Conference with your photograph and/or likeness in future marketing or promotional materials.
 

BADGE SCANNING

You may be asked to scan your badge either at sponsor booths and/or session rooms but please note scanning of your badge is optional. When your badge is scanned by exhibitors and/or sponsors during Digital Workplace Experience, you are opting-in to receive communications from that entity. You will be subject to their communications and privacy policy and must opt-out with them directly.
 

SOLICITING IN THE EXPOSITION

Suitcasing or out-boarding is prohibited at Digital Workplace Experience. We reserve the right to escort any individual without refund from Digital Workplace Experience if they are reported to be soliciting within the confines of the event spaces and are not a Digital Workplace Experience sponsor or exhibitor. We encourage general conference attendees not to listen to a sales pitch from a non-sponsor or exhibitor and request notification if a solicitation is suspected.
 

ADMITTANCE

In our sole discretion, without refund, we reserve the right to refuse admittance or expel from the Conference anyone that we determine is behaving in a manner that could be disruptive to the Conference or any other attendee.
 

CODE OF CONDUCT

Digital Workplace Experience participants are expected to behave professionally. All attendees, speakers, sponsors and volunteers at Digital Workplace Experience are required to agree with a code of conduct that ensures a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. In the sole discretion of Digital Workplace Experience organizers, we reserve the right to refuse admittance to or expel from the Conference, without refund, any person or persons that are determined as behaving in a manner that could be disruptive to the Conference or any other attendee.
 

PERSONAL PROPERTY

Digital Workplace Experience accepts no responsibility for loss or damage to personal property.
 

AGENDA

Digital Workplace Experience reserves the right to make any necessary changes to the agenda. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker.
 

PRIVACY STATEMENT

For information about our privacy policy, see: https://www.simplermedia.com/policies/privacy-policy/. The views expressed by any Conference attendee, speaker, exhibitor or sponsor are not necessarily those of Digital Workplace Experience, CMSWire, Reworked or Simpler Media Group. All conference attendees, speakers, exhibitors and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising and online Web content.

A confirmation email is sent automatically from the system upon the successful completion of your registration. However, these emails often get caught by corporate spam filters. Have you checked your junk folder?

Click Here to sign-in and view or modify your existing registration. 

Conference Registration

We understand the uncertainty that still exists due to the COVID-19 pandemic. Therefore we have decided to revise our standard cancellation policy and offer RISK FREE registration. This means you may register for this event now and should circumstances change affecting your ability to attend, you may cancel without penalty up until two-weeks prior to the event (September 28, 2020). Any cancellations after September 28, 2020 are non-refundable

Hotel

Hyatt Hotels Corporation is extending its change and cancellation policy for stays through July 2021 to provide guests with added flexibility as they return to travel.

Reservations, including Advanced Purchase Rate bookings, that are booked July 1, 2020, and beyond for any future arrival date through July 31, 2021, can be canceled at no charge up to 24 hours ahead of arrival.

Air Travel

Most airlines remain flexible with their cancellation policies and are waiving change fees. Please check with your preferred carrier for the most up-to-date information.

Travel & Hotel Accommodations

Yes! Digital Workplace Experience 2020 will be held at the beautiful Hyatt Regency Huntington Beach Resort & Spa. Click Here to reserve your room in our conference block and take advantage of our discounted rate of $279 per night. 

The deadline to make a reservation at the discounted rate is Friday, October 9, 2020. Please be sure to register and reserve your room early, as space is limited.

IMPORTANT:

Please be advised that DWX has NOT authorized any third-party housing services or third-party housing companies to represent the event and sell hotel rooms on our behalf. Only reserve your hotel room directly with the Hyatt.

Digital Workplace Experience is conveniently located near three commercial airports:

  1. John Wayne Airport (SNA) is 10 miles (16k) away from Huntington Beach. It is rated #1 airport in the nation by Money Magazine and offers a calming traveling experience.
  2. Long Beach Airport (LGB) is 14.9 miles (23.9km) away from Huntington Beach and provides easy direct lift from the east coast on JetBlue.
  3. Los Angeles International Airport (LAX) is 36.2 miles (58.2km) away from Huntington Beach and provides global access.

From Orange County / John Wayne Airport (SNA)

The #1 rated airport in the nation (by Money Magazine) is just 11 miles or 22 mins from the resort by car.

Driving directions

Exit Airport on Airport Way To I-405. Take I-405 North towards Long Beach. Exit I-405 N at Beach Blvd. Merge towards Huntington Beach. Continue on Beach Blvd 5.7 miles resort on right hand side. Our hotel is ahead.

From Long Beach Airport (LGB)

Only 18 miles or 28 mins by car, Long Beach Airport offers easy direct access from the east coast via Jet Blue.

Driving directions

Exit Airport on E. Donald Douglas Dr. Turn right on N. Lakewood Blvd. Turn left on E. Willow St. Take the I-405 South towards San Diego. Take Beach Blvd. exit towards Huntington Beach. Turn left on Center Ave. and right on Beach Blvd. Continue on Beach Blvd. 5.7 miles. Hyatt Regency Huntington Beach is on the right.

From Los Angeles International Airport (LAX)

A manageable 37 miles or 60 mins by car, Los Angeles International Airport provides global access to DX Summit.

Driving directions

Exit Airport towards Century Blvd. Take S. Sepulveda Blvd. to the I-105 East ramp towards Norwalk. Merge East on I-105 towards I-405 South towards Long Beach. Take I-405 South to Beach Blvd towards Huntington Beach. Turn left on Center Ave. and right on Beach Blvd. Continue on Beach Blvd 5.7 miles resort on right hand side. Our California resort is ahead.

Hotel Parking

Hyatt Regency Huntington Beach Resort & Spa offers several parking options for our guests’ convenience, including valet parking, daily parking and complimentary validated parking for restaurants and spa guests.
  • Valet Parking: $42
  • Self-Parking: $30 first night / $15 each additional night
    • Self-parking is available across the street at Huntington Beach City Parking. Overnight parking is available; however, cars must be parked by 9:00 p.m. and obtain an overnight parking pass from hotel valet. 

Beach Parking

  • Daily parking $22 /per 12 hours
  • Complimentary validated parking for restaurant and spa guests
  • City street parking Metered Varies / Daily

Agenda & Sessions

Keynotes

Keynotes are our most-anticipated speakers. They are some of the brightest and most inspiring minds in business, leadership, tech, and culture.

Breakouts

Breakout sessions will arm you with all the tactical know-how you need to do your job even better.

Live Tours

Live Tours are a unique way to see into an organization’s digital technology stack and understand how they build out DWX projects. See the Agenda page for this year’s live tours.

Sponsor Spotlights

DWX event sponsors will share the latest digital workplace tools and technologies that will impact your organization in the coming months and years.

Networking

Join your peers for breakfast, lunch, refreshment breaks and evening networking receptions that connect you with the best of the best at the industry’s most exclusive gathering of digital workplace experience professionals.

Leadership for the Digital Workplace

  • Building a digitally empowered culture
  • Strategies for employee engagement
  • Innovation and agility practices
  • Overcoming complexity and driving transformation

Digital Workplace Operations

  • Designing your DW practice
  • Ownership, scope and budgeting
  • KPIs: Building performance-based programs
  • ROI: Models, measurement and success stories

Optimizing the Employee Experience

  • Human-centered design
  • Personas and employee journeys
  • Voice of the Employee (VoE) programs
  • Rapid innovation and iteration
  • Workplace analytics: what, how, why

Digital Workplace Platforms & Modernizing IT

  • The 2021 technology landscape: core platforms
  • Microsoft and the digital workplace
  • Multi-vendor best practices
  • Defining the modern intranet
  • Modernizing and accelerating the IT department

The R/Evolution of Work

  • Leading on a dynamic playing field
  • Old v. new workplace norms
  • Machine augmentation of the workforce
  • Preparing for robotic process automation
  • Case studies in practical artificial intelligence

Enterprise IQ: Knowledge & Learning Systems

  • Advancing enterprise IQ in the midst of fast pace of change
  • Digital IQ: defining, measuring, evolving
  • Continuous learning: integrated and micro strategies
  • Knowledge management: current v. future state
  • Multi-generational learning programs

Yes! We are an approved provider of recertification credits from by HRCI and SHRM. This event will be submitted for 10 credit hours.

Tuesday, October 13

  • Breakfast
  • Coffee Breaks (morning & afternoon)
  • Lunch
  • Networking Reception

Wednesday, October 14

  • Breakfast
  • Morning Coffee Break
  • Lunch

Yes! All of the sessions will be recorded and will be made available to conference registrants to access post-event. Virtual Pass holders will have access to live stream broadcasts of the main stage keynote presentations along with selected breakout sessions.

*Note: Not all presenters allow us to stream or post video recordings of their presentation.

Yes, we will post PDF copies of all speaker PPT decks within the event mobile app and website. These are accessible to event participants only. 

*Note: Not all presenters allow us to post copies of their presentation.

If you are interested in speaking and think you would be a good fit for our agenda, please submit speaking samples, an abstract and contact information via our speaker application process.

General Info

About the Event

Digital Workplace Experience 2020 (DWX20) is the premier digital workplace conference, produced by Simpler Media Group, publisher of CMSWire and Reworked.

During this 2-day conference, DWX attendees have the unique opportunity to see inside the world’s most successful digital workplaces through live tours, presentations and workshops. Discover the latest digital workplace trends, best practices and research.

A Community of Collaboration

Join a smart, friendly community devoted to putting best practices, workplace trends and key technologies into action. With high-impact sessions and fun networking hours, Digital Workplace Experience is the best place to find like-minded peers from major organizations working towards the same goals.

Interact directly with speakers and attendees alike to help solve digital workplace challenges together.

No intimidation. No exclusivity. Just friendly insights.

Informed by 15 Years of Experience

The Digital Workplace Experience agenda is informed by 15 years insight in partnership with CMSWire’s diverse community of thought leaders. The DWX Advisory Council also provides important perspective on current digital workplace trends and challenges. Learn more about the DWX Advisory Council here.

Digital Workplace Trends and Insights

Get ready for interactive learning, innovative solutions and the latest digital workplace insights.

Over two days, deep dive into real digital workplaces through engaging workshops, case studies and live tours. Whether your focus is employee experience, collaboration, communications, intranets or digital workplace tools … DWX will give you the latest on modern digital workplace trends.

The DWX speakers represent the most informed analysts, practitioners and technologists working in modern digital workplaces including past speakers from organizations such as Schneider Electric, Sony, Harvard University, GE and Liberty Mutual. Learn more about the current speaker line-up.

DWX is produced by Simpler Media Group, Inc. (“SMG”), the parent company of CMSWire and Reworked

CMSWire is read by over 3 million influential digital and marketing executives a month. Our daily updates keep you in the know about digital customer experience, digital workplace technologies and practices, and the latest on intelligent information management.

Reworked is our latest digital publication covering the r/evolution of work. How we work, where we work and how work gets done has undergone a dramatic transition in recent years, but that evolution has now gone into hyper-drive. Reworked is dedicated to covering the people, the culture, the technology and the infrastructure that makes up our quickly evolving workplaces.

Digital Workplace Experience was launched in 2017 and has been held annually since then.

Digital Workplace Experience is the premier industry event for corporate or government professionals responsible for managing the workplace experience, including the people, the culture, the technology and/or the infrastructure within their own organizations. 

Sample job titles may include:

CIO, CTO, Chief People Officer, Chief Digital Officer, EVP/SVP/VP/Director/Head of/Chief: Human Resources, Employee Engagement, Organizational Development, Learning & Development, Talent Management, Employee Experience, Internal/Corporate Communications, Intranet, Innovation, Knowledge Management, Workforce, Transformation, Collaboration, Social Business, Employee Experience

Please visit our sponsorship page to learn more. Complete the information request form and a member of our sponsorship sales team will be in touch with more details.

If you are interested in speaking and think you would be a good fit for our agenda, please submit speaking samples, an abstract and contact information via our speaker application process.

Want to sponsor? Learn More