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18 Sessions

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Thursday, February 11

11 :00 AM

11 :00 AM - 11 :40 AM EST (40 mins)

[Keynote] UPSTREAM: The Quest to Solve Problems Before They Happen

Sponsored By

Main Stage

11 :45 AM

11 :45 AM - 12 :10 PM EST (25 mins)

[Keynote] Building an Anywhere Workforce

Sponsored By

Main Stage

12 :10 PM

12 :10 PM - 12 :25 PM EST (15 mins)

Networking Break

Networking Opportunity

12 :25 PM

12 :25 PM - 12 :55 PM EST (30 mins)

[Panel Discussion] Digital Workplace Trajectories Post-2020:  Comparisons, Insights and Predictions

Sponsored By

Main Stage

1 :00 PM

1 :00 PM - 1 :25 PM EST (25 mins)

[Breakout] A Practical Approach to Digitizing Workplace Experience through Automation

Sponsored By

Breakout

1 :00 PM

1 :00 PM - 1 :25 PM EST (25 mins)

[Breakout] Lessons Learned from Field of Dreams: What IT Needs to Watch for in 2021

Sponsored By

Breakout

1 :25 PM

1 :25 PM - 1 :40 PM EST (15 mins)

Networking Break

Networking Opportunity

1 :40 PM

1 :40 PM - 2 :10 PM EST (30 mins)

[Panel Discussion] A Human Workforce, Connected by Digital: Strategic Decisions on 2022 Digital Workplace Design

Sponsored By

Main Stage

2 :15 PM

2 :15 PM - 2 :40 PM EST (25 mins)

[Breakout] How Adobe is Unifying the Digital Workplace with AI-Powered Search & Knowledge

Sponsored By

Breakout

2 :15 PM

2 :15 PM - 2 :40 PM EST (25 mins)

[Breakout] Measuring Intranet ROI in the Digital Workplace

Sponsored By

Breakout

2 :40 PM

2 :40 PM - 3 :00 PM EST (20 mins)

Networking Break

Networking Opportunity

3 :00 PM

3 :00 PM - 3 :25 PM EST (25 mins)

[Keynote] How Top Companies Drive Customer Loyalty Through Digital Employee Experiences

Sponsored By

Main Stage

3 :30 PM

3 :30 PM - 4 :00 PM EST (30 mins)

[Keynote] Silver Linings & Evolutions: COVID-19’s Impact on Employee Experience

Sponsored By

Main Stage

4 :00 PM

4 :00 PM - 5 :00 PM EST (1 hr)

Happy Hour featuring DWX Jeopardy!

Networking Opportunity

5 :00 PM

5 :00 PM - 5 :15 PM EST (15 mins)

Bonus Time: Q&A with Dan Heath on Avoiding Time Traps

Main Stage

Thursday, February 11

11 :00 AM

11 :00 AM - 11 :40 AM EST (40 mins)

[Keynote] UPSTREAM: The Quest to Solve Problems Before They Happen

Sponsored By

Main Stage

11 :45 AM

11 :45 AM - 12 :10 PM EST (25 mins)

[Keynote] Building an Anywhere Workforce

Sponsored By

Main Stage

12 :10 PM

12 :10 PM - 12 :25 PM EST (15 mins)

Networking Break

Networking Opportunity

12 :25 PM

12 :25 PM - 12 :55 PM EST (30 mins)

[Panel Discussion] Digital Workplace Trajectories Post-2020:  Comparisons, Insights and Predictions

Sponsored By

Main Stage

1 :00 PM

1 :00 PM - 1 :25 PM EST (25 mins)

[Breakout] A Practical Approach to Digitizing Workplace Experience through Automation

Sponsored By

Breakout

1 :00 PM

1 :00 PM - 1 :25 PM EST (25 mins)

[Breakout] Lessons Learned from Field of Dreams: What IT Needs to Watch for in 2021

Sponsored By

Breakout

1 :25 PM

1 :25 PM - 1 :40 PM EST (15 mins)

Networking Break

Networking Opportunity

1 :40 PM

1 :40 PM - 2 :10 PM EST (30 mins)

[Panel Discussion] A Human Workforce, Connected by Digital: Strategic Decisions on 2022 Digital Workplace Design

Sponsored By

Main Stage

2 :15 PM

2 :15 PM - 2 :40 PM EST (25 mins)

[Breakout] How Adobe is Unifying the Digital Workplace with AI-Powered Search & Knowledge

Sponsored By

Breakout

2 :15 PM

2 :15 PM - 2 :40 PM EST (25 mins)

[Breakout] Measuring Intranet ROI in the Digital Workplace

Sponsored By

Breakout

2 :40 PM

2 :40 PM - 3 :00 PM EST (20 mins)

Networking Break

Networking Opportunity

3 :00 PM

3 :00 PM - 3 :25 PM EST (25 mins)

[Keynote] How Top Companies Drive Customer Loyalty Through Digital Employee Experiences

Sponsored By

Main Stage

3 :30 PM

3 :30 PM - 4 :00 PM EST (30 mins)

[Keynote] Silver Linings & Evolutions: COVID-19’s Impact on Employee Experience

Sponsored By

Main Stage

4 :00 PM

4 :00 PM - 5 :00 PM EST (1 hr)

Happy Hour featuring DWX Jeopardy!

Networking Opportunity

5 :00 PM

5 :00 PM - 5 :15 PM EST (15 mins)

Bonus Time: Q&A with Dan Heath on Avoiding Time Traps

Main Stage

Mike Prokopeak

Mike Prokopeak

Editor in Chief
Reworked / SMG
Mike Prokopeak is editor in chief at Reworked, the premier publication covering the r/evolution of work, where he leads content development focused on the transformation of the workplace. Prior to joining Reworked, Mike was editor and chief content officer for Human Capital Media, publisher of Chief Learning Officer, Talent Economy and Workforce magazines, where teams he led won more than three dozen awards for editorial excellence. A former high school teacher and U.S. Peace Corps volunteer, Mike got his start in journalism working as a reporter for Pulitzer Newspapers Inc. in northern Arizona and has also worked for leading publishing companies including Houghton Mifflin Co. and the Great Books Foundation. He lives in the Chicago area.
MIKE'S SESSIONS

Dan Heath

Dan Heath

Innovative Business Thought Leader
New York Times Best-Selling Author
Dan Heath co-wrote four of the most-loved business books of the past decade: Made to Stick, Switch, and Decisive, and their latest book, The Power of Moments, which explores why certain brief experiences can jolt, elevate and change us—and how we can learn to create these extraordinary moments in our life and work. All four were New York Times best-sellers. Together the Heath brothers' books have sold over two million copies worldwide and been translated into 33 languages. Dan is a senior fellow at Duke University’s CASE center, which supports entrepreneurs who fight for social good. He is also an entrepreneur himself, having founded Thinkwell, an innovative education company that will celebrate its 20th anniversary in 2017. A former case writer for Harvard Business School, Dan was named in 2013 to the Thinkers 50, a ranking of the world’s 50 most influential management thinkers, and also to Fast Company magazine’s list of the Most Creative People in Business. He has delivered keynotes or workshops for teachers, police chiefs, U.S. senators, interior designers, Navy admirals, health care leaders, marketers, ministers, and countless executive teams, across 26 countries on 6 continents. (He’s still waiting for that invitation from Antarctica.) Dan has a Master of Business Administration degree from the Harvard Business School, and a Bachelor of Arts degree from the Plan II Honors Program at the University of Texas at Austin. He lives in Durham, North Carolina.
DAN'S SESSIONS

Stephen Cummings

Stephen Cummings

SVP
Fingent / Infince
Stephen is Senior Vice President of Sales and Marketing for Fingent, a leading custom software development company, and creators of InfinCE. Stephen is responsible for setting strategy and go to market directions for Fingent and leads the overall marketing efforts for InfinCE. Stephen has worked over 30 years in the software industry with companies large and small. Prior to Fingent he held senior management positions with software product companies like IBS America (since acquired by Siemens), Connected, and Interleaf. Stephen is passionate about bringing solutions to market that effectively leverage technology to help companies achieve valuable business outcomes.
STEPHEN'S SESSIONS

Brian Madden

Brian Madden

EUC Office of the CTO
VMware
Brian Madden is the lead field technologist and a director in VMware’s EUC Office of the CTO. Prior to joining VMware in 2018, Brian was known world-wide as an independent EUC expert and founder of BrianMadden.com, the BriForum conference series, and author of six books and over 2000 technical articles.
BRIAN'S SESSIONS

John Drummond

John Drummond

Sr. Director of Networking Services
VMware
John Drummond is a Sr. Director of Network Services, Colleague Experience and Technology at VMware and is responsible for Network technologies for VMware IT organization. Prior to that John held Sr. Director role of Information Systems and was responsible for client engineering, device standards, software delivery, identity platform, modern workplace and global tier 3 support for VMware End User Computing products. John and his team serve as VMware's best reference account for the company's end user computing products. Some major initiatives John led were around the adoption of Workspace ONE at VMware, rolling out Windows 10 and managing Windows 10 PCs, Macs and mobile devices with a single pane of glass using Workspace ONE Hub. John and his team are committed to the improved colleague experience at VMware.   John has a successful leadership track record in providing direction, managing and mentoring multiple teams across geographies. He is excellent in understanding business needs, objectives, the impact of technology and seeing the big picture. Prior to VMware, John was Director of Global Communications at Manhattan Associates leading multimillion-dollar IT projects. Prior to that, he was at Ernst & Young. John has a Bachelor of Science degree in Electronics Engineering from Devry University.
JOHN'S SESSIONS

Sarah Kimmel

Sarah Kimmel

Vice President, Research
Simpler Media Group
As Vice President of Research, Sarah holds overall responsibility for CMSwire.com and Reworked research design and implementation. She leads the internal and client-driven research practice in the areas of digital customer experience, digital workplace, learning and development, talent management and diversity & inclusion.   Sarah has 20+ years of experience designing and communicating original research across a broad range of technology, HR and L&D topics.  Prior to her current role, Sarah led the research division at Human Capital Media for 8 years, overseeing the LearningElite benchmarking program and all in-house and custom research for Chief Learning Officer and Workforce brands.
SARAH'S SESSIONS

Gregg Apirian

Gregg Apirian

Vice President of Customer Experience
Korbyt
Gregg Apirian is Korbyt’s Vice President of Customer Experience where he is responsible for driving optimal business value for the global customer base. With a passion for building successful brands and enduring customer relationships, Gregg is responsible for all aspects of the customer journey, including go to market strategy, customer acquisition, education, engagement, and success. Having spent nearly two decades operating as a leader for companies at the intersection of content, marketing and technology, Gregg also served as the Senior Director of Advisory Services at SocialChorus where he designed and delivered strategic advisory services helping Fortune 500 brands achieve platform adoption and growth. Gregg also previously served as the Managing Director at Vignette, an employee experience agency where he helped transform and grow the agency as a leader in its category. Gregg started his career in the entertainment industry after receiving his Bachelor of Science degree in Consumer Studies from Syracuse University. Gregg is also a thought leader in the internal communications community. He regularly creates content for online publications, delivers webinars, writes white papers, and with great enthusiasm speaks at industry conferences.
GREGG'S SESSIONS

Dominique Gagne

Dominique Gagne

Director of Operations, Digital Media
Radio-Canada
Dominique Gagné is Director of Operations at Radio-Canada’s Digital Media, with the Canadian Broadcasting Corporation. Holding a Hautes Études Commerciales Master’s Degree in Management, she has worked as Director, Business Intelligence, Head of Operations and Music Production at Radio-Canada’s French music radio, Web Content Manager for Radio-Canada.ca, and Head, Business Analysis and Development, prior to assuming her current position. These different responsibilities shaped her audience knowledge, management skills, and analytical abilities to identify opportunities for digital platform growth, particularly with respect to search engine optimization (SEO), accessibility, training, web analytics, change management and company culture.
DOMINIQUE'S SESSIONS

Melissa Taylor

Melissa Taylor

Partner, Strategy, Insights & Learning
Porter Novelli
“The power of your organization’s purpose lies in the potential of your employees.” Melissa helps clients unlock their organization’s potential through her unique combination of coaching, professional development and strategic planning and research expertise.  She creates inspirational programs that can be put into practice immediately based on her understanding of the L&D and PR / marketing fields, with particular expertise in health communication and behavior change. Melissa’s experience spans including leadership and team development, talent management, behavior change theory and numerous research methodologies. She earned her MA in Health Communication from the University of Maryland, College Park. She loves teaching and for 20 years has taught Social Marketing at Emory University’s Graduate School of Public Health, where she was awarded Adjunct Faculty Honoree for Excellence.
MELISSA'S SESSIONS

Bob Ruggiero

Bob Ruggiero

Director of Professional Services
Aternity
Bob Ruggiero is the Director of the Professional Services team at Aternity.  He has been working with the Aternity solution for 8 years, starting as a Technical Account Manager and then moving into Delivery and eventually managing the PS org.  In his spare time, he loves to cook and is an avid Boston sports fan (except for the Patriots).  He lives in the Boston area with his wife and two kids.
BOB'S SESSIONS

Karina Mounivong

Karina Mounivong

Vice President, Global Human Resources
Nintex
Karina has over ten years of HR experience within the technology sector. At Nintex, she works to ensure that every employee prospers within the company’s collaborative culture.
KARINA'S SESSIONS

Shirley Li

Shirley Li

Global HR Operations Partner
Nintex
An experienced HR professional, Shirley has worked across all functions of HR from employee lifecycle administration to managing related processes for a Global HR Team. Shirley’s passion for process drives her day-to-day work in identifying gaps and developing solutions to continually enhance the employee experience.
SHIRLEY'S SESSIONS

Tim Flower

Tim Flower

Global Director, Business Transformation
Nexthink
Tim Flower is an Enterprise IT leader with over 30 years of large-scale global IT experience, now helping businesses large and small all around the world understand the power of information when viewed through the lens of the end-user. As the Director of Business Transformation at Nexthink, Tim helps enterprise IT leaders understand how to make foundational changes to their operation to create and maintain a consistent, reliable, and stable IT environment.
TIM'S SESSIONS

Siobhan Fagan

Siobhan Fagan

Managing Editor
CMSWire || Reworked
A NYC-based writer and editor, Siobhan is the managing editor for Reworked. Prior to joining CMSWire she worked as a research consultant at the design consultancy, Helsinki Group, as a librarian for the Wildlife Conservation Society and worked on the International Information and Library Review. She has an MLIS, Library and Information Science, from The University of Pittsburgh.
SIOBHAN'S SESSIONS

Jessica Schaeffer

Jessica Schaeffer

Vice President
LaSalle Network
Jessica Schaeffer is Vice President at LaSalle Network, a national staffing, recruiting and culture firm honored with more than 100 culture and revenue-based awards. Since joining LaSalle Network over 9 years ago, Schaeffer supports LaSalle Network’s hiring, culture, marketing and internal/external communication efforts. She has been quoted in Fast Company, Forbes, as well as featured on FOX Good Day Chicago, ABC Chicago and WGN Morning News.
JESSICA'S SESSIONS

Anthony McGinnis

Anthony McGinnis

Senior Solutions Engineer
Powell Software
Anthony has nearly a decade of experience across IT, operations, information security, and collaboration initiatives to redefine what is possible and create what is next for organizations of all sizes. Here at Powell Software, he is committed to developing the technology products of tomorrow for the digital workforce that is now required in our future of work. As our Senior Solutions Engineer, he brings a wealth of knowledge surrounding user experience, processes, and employee enablement to drive technology adoption and growth.
ANTHONY'S SESSIONS

Toni Vanwinkle

Toni Vanwinkle

Sr. Director, Digital Workplace Experience
Adobe
Toni Vanwinkle is the Senior Director of Digital Workplace Technology and Services, focused on keeping Adobe’s diverse and global workforce innovative, collaborative and productive everywhere. She is a seasoned digital transformation leader with extensive strategy development, program execution, and organizational change management experience. The Digital Workplace Group recently named Toni the "2019 Digital Workplace Leader of the Year," recognizing the impact of her inspirational and innovative leadership leading Adobe's Digital Workplace Experience organization focused on keeping Adobe employees collaborative and productive from anywhere.  In addition to her functional role, Toni always makes time for mentoring and community service. She founded Adobe's Black Employee Network and serves as the Site Council Leader at Adobe's Headquarters in San Jose. In her Site Leader role, she is an employee ambassador leading a Site Council whose mission is to amplify Adobe's culture and connect employees to the communities where they live and work.  Toni is a lifelong learner. She holds a BSBA, is an American Leadership Forum Senior Fellow, and literally fought to earn her Black Belt in Tai Kwon Do.
TONI'S SESSIONS

Juanita Olguin

Juanita Olguin

Product Marketing Lead, Workplace Solutions
Coveo
Juanita Olguin is a 15-year Business Generalist with experience across a broad set of functions including Strategy, Sales & Marketing, and Operations for Fortune 500, Startup, and Nonprofit organizations.  Juanita has worked in global operations with complex, multi-functional, virtual teams for over a decade. A few noteworthy accomplishments include standing up & growing an offshore staffing program from 13 to 300+ employees. She also launched two service-based solutions while at Xerox and a new cloud-based enterprise content management software solution called DocuShare Flex. At Coveo, Juanita leads the Workplace Solutions area which brings the power of AI, analytics, and data to provide relevant search and knowledge experiences for employees.
JUANITA'S SESSIONS

Rosanna Stephens

Rosanna Stephens

Product Management Lead, Workplace Search & Knowledge
Adobe
Rosanna Stephens is a Senior Product Manager at Adobe, where she leads an enterprise-wide workplace transformation focused on delivering employee knowledge and search experiences. She believes that the secret to building exceptional employee experiences is a special balance between technological innovation and a deep empathy for human needs.   Rosanna is an Identity Excellence Award winner at Adobe for her leadership in driving a marked increase in employee productivity and customer self-service success through knowledge. Prior to Adobe, Rosanna was a Knowledge & Information Manager at Hewlett Packard Enterprise, where she won a Leading the Way Award for designing and implementing an integrated knowledge and development lifecycle to enable teams to deliver higher quality products more quickly.    As a knowledge management expert, Rosanna draws on over fifteen years of experience in knowledge management and customer experience across academic libraries and software companies, as well as certifications in Knowledge-Centered Service (KCS) and Knowledge Management (CKM) and a Masters in Library Science (MLS) from Indiana University.   When she isn't convening the San Francisco Bay Area Knowledge Management community, leading Adobe's Knowledge Management Council, or conducting market research using design thinking, she enjoys practicing her flute, immersing herself in yoga poses, and going to the beach with her husband and son.
ROSANNA'S SESSIONS

Amit Bhatnagar

Amit Bhatnagar

Senior Director, IT
Nutanix
As a Sr. Director, IT at Nutanix, Amit is managing employee facing applications in areas of Service Management, Intranet, Collaboration, Identity Management, AI/ML, Productivity, Content Management and many more. His specialties include launching and managing applications that tremendously improve the productivity of global employees. In his role, Amit works with many startups to rapidly deliver the latest innovations to provide delightful experience to employees. In addition, his team has consistently achieved an internal NPS of 90+ every quarter for internal employee requests.  Before joining Nutanix, Amit led engineering and project teams at Robert Half, Cognizant where he executed many large scale development projects. Amit has earned his B.Tech. in Computer Sc. and Engineering at IET, Lucknow in India and his MBA at GSM in UC Davis, California.
AMIT'S SESSIONS

Nicole Alvino

Nicole Alvino

Co-founder and Chief Strategy Officer
SocialChorus
Nicole Alvino is the Founder and Chief Strategy Officer at SocialChorus, the platform that makes the digital experience work for every worker. She guides the company's strategic growth and works with leaders across the Fortune 500 to help them transform their digital employee experience. Prior to founding SocialChorus, she was the Founder and CEO of Dermalounge. She holds degrees in Economics and Japanese from Vanderbilt University and an MBA from Stanford Graduate School of Business. She is a frequent contributor to Fast Company, Entrepreneur, Inc. and Forbes and lives in Mercer Island, WA with her husband and three young sons.
NICOLE'S SESSIONS

Rey Bouknight

Rey Bouknight

Strategic Advisor
SocialChorus
Described by others as a dynamic and forward-thinking leader, Rey has a 14-year track record of helping major business, government and nonprofit agencies redefine how they communicate with key audiences. Before joining SocialChorus as a Strategic Advisor, he led communications teams for large organizations, including MGM Resorts International and Michigan Department of Health and Human Services. While holding senior leadership roles at both organizations, Rey oversaw several communications functions, including media and public relations, crisis management, marketing, social media, internal communications, and internal brand strategy.
REY'S SESSIONS

Troy Campano

Troy Campano

Head of Product
Workgrid Software
Troy Campano is Chief Product Officer at Workgrid Software, a wholly-owned subsidiary of Liberty Mutual Insurance. He has over 20 years' experience working with corporate intranets and applications and possesses a strong passion for working with Digital Workplace, HR, Employee Experience, Artificial Intelligence, and other Future of Work technologies. Troy has worked in various roles across information technology, design, and product management. Troy is excited by opportunities to find innovation at the intersection between business, technology, and user experience. Troy is a certified enterprise architect, holds a B.S. degree in Information Technology and an M.S. degree in Computer Information Sciences.
TROY'S SESSIONS

Shawnté Cox Holland

Shawnté Cox Holland

Head of Culture & Engagement
Vanguard
Shawnté Holland is a business strategist specializing in Organizational Effectiveness and human capital management.  With more than 20 years of experience, Shawnté uses innovative and research-based approaches to organization and job design, talent management, leadership development, and employee experience that enable business outcomes.   As the Head of Culture & Engagement for the Vanguard Group, Shawnté oversees the evolution of how Vanguard continuously assesses the existing employee experience, drives actions to improve it, and ensures that a healthy and authentic communication loop exists between leaders and employees.  Previously Shawnté led engagements and research for Gartner Consulting, working with private and public sector clients to define the people strategies needed to enable IT operations.  Shawnté holds a B.S. in Commerce from the University of Virginia, an M.S. in Technology Management from George Mason University, and is in the process of finalizing research toward the completion of her Doctorate at Wilmington University. Her research addresses understanding how organizational culture can be used to attract talent. She is certified in project management from PMI, change management from ProSci, and holds a Federal CIO certificate for technology leadership from the Federal CIO Council.
SHAWNTé'S SESSIONS

Mark Gindick

Mark Gindick

Actor & Commedian
Host
Mark Gindick is a professional actor, clown, physical comedian, director, teacher and writer/creator of his own theatrical shows. Wing-Man, his original theatrical piece without one spoken word, won BEST ONE-MAN SHOW in United Solo Theatre Festival, the largest solo festival of it’s kind in the world. Mark has appeared in major feature films, including the Nora Ephron comedy Julie & Julia with Meryl Streep; on televison, The Late Show with David Letterman, Late Night with Conan O’Brien and was featured in The PBS mini series CIRCUS; starred Off-Broadway and at the Edinburgh Theatre Festival in the New York Times acclaimed hit The Comedy Trio Happy Hour; clowned on circuses such as Cirque Du Soleil, Ringling Brothers and the Big Apple Circus as well as teaching clowning at SUNY Purchase College and other New York City venues. Mark wrote and starred in How To Be A Man at the Palace of Variety on 42nd Street (NYC) and Mark’s unique blend of vaudeville, dance, and physical comedy earned him three Golden Nose Awards.
MARK'S SESSIONS

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