Check out the content from our 2021 conference series!
Thursday, February 11
11 :00 AM
11 :00 AM - 11 :40 AM EST (40 mins)
[Keynote] UPSTREAM: The Quest to Solve Problems Before They Happen
So often in our organizations and communities, we fall into a cycle of reaction. A problem happens, and we respond. We fight fires. We contend with emergencies. Researchers call this "tunneling": We don't see the big picture, and we don't think about the future, we just keep pushing forward from one crisis to the next. What if instead we could shift our energies upstream -- uncovering and addressing the source of those problems?
In this talk, Heath will reveal how some leaders have learned to spot problems in advance: There's a school district that can predict which students will drop out -- 4 years before graduation. There's an internet service company that can predict which customers are likely to cancel their subscriptions -- as early as two weeks after they sign up! When we shift from downstream response to upstream planning, it can cause miracles: One company eliminated 25 million customer support calls by asking, "How can we make sure our customers never need to call us?" And one nation in Europe has almost eliminated teenage substance abuse by asking, "How can we create a teenage culture that offers such compelling sober activities that teens simply don't feel like drinking or doing drugs?"
Heath will share the three forces that push us downstream, as well as the powerful levers we can use to start preventing problems before they happen.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Dan Heath
Innovative Business Thought Leader
New York Times Best-Selling Author
Stephen Cummings
SVP
Fingent
Main Stage
11 :45 AM
11 :45 AM - 12 :10 PM EST (25 mins)
[Keynote] Building an Anywhere Workforce
The way that organizations work has changed, and keeping employees productive through great employee experiences is a key performance indicator for IT teams. Employees are working in a distributed manner but there are challenges to delivering a consistent experience on any device while maintaining security. Learn from VMware’s IT team how they’ve been able to successfully navigate the transition with tips and tricks for other organizations to make the same shift.
In this session you will learn:
Main Stage
12 :10 PM
12 :10 PM - 12 :25 PM EST (15 mins)
Networking Break
Join us in the networking lounge for group discussions on hot industry topics chosen by the editors of Reworked, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
12 :25 PM
12 :25 PM - 12 :55 PM EST (30 mins)
[Panel Discussion] Digital Workplace Trajectories Post-2020: Comparisons, Insights and Predictions
In the 2020 State of the Digital Workplace study, organizations reported marked advancements in implementing digital tools to support newly remote workforces. Regardless of readiness most organizations had no choice but to leap into new ways of working, communicating and managing their teams and projects. Having closed the year, we’ll speak with a panel of leaders of organizations that have made major advances in their digital workplaces from the start of 2020 to its finish, and gain insights into their DW trajectories for 2021 and beyond. Moderated by Sarah Kimmel, VP of Research at Reworked/CMSWire, panelists will discuss:
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Gregg Apirian
Vice President of Customer Experience
Korbyt
Dominique Gagne
Director of Operations, Digital Media
Radio-Canada
Melissa Taylor
Partner, Strategy, Insights & Learning
Porter Novelli
Bob Ruggiero
Director of Professional Services
Aternity
Main Stage
1 :00 PM
1 :00 PM - 1 :25 PM EST (25 mins)
[Breakout] A Practical Approach to Digitizing Workplace Experience through Automation
HR teams everywhere are being asked to do more with less. Despite the investment in cloud-based HRIS systems, manual processes and tasks consume up to 65% of an HR team’s day. Instead of having your HR professionals spend their time filling out paper forms, tracking down signatures, and waiting for approvals, there is a better automated way. Every leading organization today is looking to rapidly improve their HR processes to attract, onboard, and retain talent with consistent business processes and digital experiences.
Given the impact of recent events, HR teams benefit from documenting their HR processes and automating what can be automated to help employees stay connected while working remote. HR teams that can navigate these fundamental workplace shifts will be well-positioned for the new normal going forward.
This session will provide practical, real-world guidance for leveraging visual and easy-to-use process mapping and workflow automation software to modernize HR processes and deliver exceptional digital experiences for employees.
In this session you’ll learn how:
Karina Mounivong
Vice President, Global Human Resources
Nintex
Shirley Li
Global HR Operations Partner
Nintex
Breakout
1 :00 PM
1 :00 PM - 1 :25 PM EST (25 mins)
[Breakout] Lessons Learned from Field of Dreams: What IT Needs to Watch for in 2021
In 2021, IT will be tasked with taking on a feat more difficult than the sudden transition to remote working – ensuring a smooth transition during strategic changes for the business; hybrid working, real estate downsizing and office space cuts, all while keeping people online and connected. IT performance is central to any modern business, both in terms of productivity and employee experience. But businesses are grappling with their largest set of challenges yet, which is why IT is stepping into a bigger role as a digital employee experience driver.
In this session, you will learn:
Breakout
1 :25 PM
1 :25 PM - 1 :40 PM EST (15 mins)
Networking Break
Join us in the networking lounge for group discussions on hot industry topics chosen by the editors of Reworked, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
1 :40 PM
1 :40 PM - 2 :10 PM EST (30 mins)
[Panel Discussion] A Human Workforce, Connected by Digital: Strategic Decisions on 2022 Digital Workplace Design
While recent advancements have created great opportunities for digital workplace success, the year ahead promises an abundance of decisions to be made at the enterprise, team and individual levels on how work gets done. Critical to maintaining today’s momentum is clear definition of the vision, goals and overarching strategy for growth by way of digital workplace optimization. Tools and technologies make success possible, but only the teams of humans who use those tools can make it a reality. Moderated by Siobhan Fagan, Managing Editor of Reworked, panelists from across industries will discuss the key components to a powerful digital strategy, harnessed by considerations that include:
Jessica Schaeffer
Vice President
LaSalle Network
Anthony McGinnis
Senior Solutions Engineer
Powell Software
Toni Vanwinkle
Senior Director, Digital Workplace Experience
Adobe
Siobhan Fagan
Editor In Chief
Reworked
Main Stage
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] How Adobe is Unifying the Digital Workplace with AI-Powered Search & Knowledge
Employees want a simple and effective digital workplace so they can deliver value, so how can we meet their needs? When individual departments choose their own point solutions with varying taxonomies and data structures to meet their own goals, it results in a fractured employee experience. This “siloed” effect is the result of decentralized decision making and the lack of proactive data & knowledge management strategies.
At the core of the digital workplace are individual applications that serve different needs, each often offering its own set of data and knowledge that employees struggle to access. By thinking differently and focusing the enterprise IT strategy on AI-powered search and knowledge, teams can begin to unlock their potential towards a unified digital workplace that works for employees.
Join us to learn how Adobe strategizes to create a unified workplace experience that crosses company sites, departments and applications. You will learn the importance of:
Juanita Olguin
Senior Director Marketing, Platform Solutions
Coveo
Rosanna Stephens
Product Management Lead, Workplace Search & Knowledge
Adobe
Breakout
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Measuring Intranet ROI in the Digital Workplace
The sudden shift to remote work caused intranets in the digital workplace to become a valuable and critical asset to companies to keep employees engaged and connected. With so many competing priorities, IT teams need a compelling business case and ROI strategy that lives past the implementation phase.
Join Amit Bhatnagar, Sr. Director of IT at Nutanix, as he shares how he helped lead quantitative and qualitative tests to prove ROI. Get insight on strategies that help demonstrate the value of an intranet in your digital workplace.
In this session, you will learn how to:
Breakout
2 :40 PM
2 :40 PM - 3 :00 PM EST (20 mins)
Networking Break
Join us in the networking lounge for group discussions on hot industry topics chosen by the editors of Reworked, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
3 :00 PM
3 :00 PM - 3 :25 PM EST (25 mins)
[Keynote] How Top Companies Drive Customer Loyalty Through Digital Employee Experiences
Many organizations have invested heavily in the customer experience over the last few years to drive innovation and market leadership. But the top organizations recognize that investing in the digital employee experience is key to execution and long term growth. This organizational mindset is even more important in 2021 as employees remain in a hybrid work environment for the foreseeable future.
Join us as we discuss how world-class organizations like MGM Resorts, Amazon and Hilton recognize the importance in delivering a modern digital employee experience for all of their workers to deliver award-winning customer experiences.
In this session you’ll learn:
Nicole Alvino
Co-founder and Chief Strategy Officer
SocialChorus
Rey Bouknight
Strategic Advisor
SocialChorus
Main Stage
3 :30 PM
3 :30 PM - 4 :00 PM EST (30 mins)
[Keynote] Silver Linings & Evolutions: COVID-19’s Impact on Employee Experience
The pandemic forced many into uncharted territory and fast adaptions. Darwin had nothing on the evolution organizations underwent, and the field of employee experience was no exception. While we lost normalcy, the experience created a greater need than ever to truly listen to employees and understand their needs in order to thrive in this uncertain environment. And this need created an opportunity to elevate the significance of employee listening to inform business decisions.
In her closing keynote address, Shawnté Holland shares the story of how her organization adapted its approach to employee listening and successfully accelerated its evolution toward an even higher value-add capability integral to workplace success.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Troy Campano
Product
Workgrid
Shawnte Holland
Senior HR Business Partner, Finance
Vanguard
Main Stage
4 :00 PM
4 :00 PM - 5 :00 PM EST (1 hr)
Happy Hour featuring DWX Jeopardy!
I'll take '90s Pop Culture for $500 ...
Does the phrase "Be kind, rewind" sound familiar? How about, "Did I do that?" If so, your odds are looking good.
The winner of today's Jeopardy game will receive a $500 e-Gift Card, courtesy of our event sponsors.
Join us for this live, interactive game of Jeopardy! as we close out our DWX21 Winter Session.
Networking Opportunity
5 :00 PM
5 :00 PM - 5 :15 PM EST (15 mins)
Bonus Time: Q&A with Dan Heath on Avoiding Time Traps
Dan talks with Reworked editor Mike Prokopeak about how the pandemic reshaped our priorities at work and home and what we can do to rise above the day-to-day and make meaningful upstream changes that improve our results.
For more conversations like this, be sure to subscribe to our Get Reworked podcast here.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Dan Heath
Innovative Business Thought Leader
New York Times Best-Selling Author
Main Stage
5 :15 PM
5 :30 PM
5 :30 PM - 5 :45 PM EST (15 mins)
Bonus Time: Q&A with Gregg Apirian of Korbyt
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Gregg Apirian
Vice President of Customer Experience
Korbyt
Main Stage
5 :45 PM
Thursday, May 13
11 :00 AM
11 :00 AM - 11 :45 AM EST (45 mins)
[Keynote] Loonshots: How to Nurture the Crazy Ideas that Win Wars and Transform Industries
Why do good teams kill great ideas? Safi Bahcall reveals a surprising new way of thinking about group behavior that challenges everything we thought we knew about nurturing radical breakthroughs. Drawing on the science of phase transitions, and using stories that range from James Bond to Steve Jobs, Safi shows why teams, companies, or any group with a mission will suddenly change from embracing wild new ideas to rigidly rejecting them.
Meticulously researched and undoubtedly fascinating, this talk offers fresh insights from a new kind of science—showing the three techniques that creatives, leaders, and visionaries can use to liberate the ideas trapped inside small and large companies everywhere.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Safi Bahcall
Former CEO and Author
Loonshots
Dave Landa
CEO
Kintone
Main Stage
11 :50 AM
11 :50 AM - 12 :10 PM EST (20 mins)
[Keynote] Connecting a Global Workforce
So you want to build a platform that connects and celebrates every worker. How do you find a common thread?
Global companies have the challenge of keeping employees across multiple countries, departments and roles informed and connected. To help drive business, companies need to transform how they reach and engage their global workforce.
Learn suggestions for how to develop a flexible, modern intranet experience that recognizes and celebrates the cultural and geographical differences of employees, while still providing them access to corporate resources and information.
In this session you will:
Sonia Fiorenza
VP, Communications & Engagement Strategies
SocialChorus
Brittany Barhite
Strategic Advisor - Internal Communications
SocialChorus
Main Stage
12 :15 PM
12 :15 PM - 12 :40 PM EST (25 mins)
[Panel] Simplifying the Digital Workplace Ecosystem
How can we make complex ecosystems seem simple for teams in this next phase of work?
In this panel discussion, we will share real-world examples of finding the tools that best fit your teams, options to address platform limitations and silo challenges, and employee-centric approaches to technology modernization to garner stronger outcomes in employee productivity and engagement.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Shaun Slattery
Senior Solutions Consultant, Change Strategy
TiER1 Performance
Carrie Marshall
CEO and Founder
Talk Social to Me
Tatyana Mamut
SVP New Products
Pendo
Nate Butala
Senior Corporate Communications Associate
ZS Associates
Main Stage
12 :45 PM
12 :45 PM - 1 :15 PM EST (30 mins)
Demo Derby
During this rapid-fire session, you will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market.
By participating and sharing your feedback on the product demonstration, you will be automatically entered to win one of three $50 eGift Cards.
Demo #1: Virtual headquarters for the new hybrid workforce
According to Gartner, the hybrid workforce is here to stay. Companies are moving to a modern intranet to create a virtual headquarters and streamline corporate application usage. See how a modern intranet:
Presented by: Clint Patterson, Senior Solutions Consultant @ Simpplr
Demo #2: The Formula for Transforming Your Digital Workplace and Modernizing Your Intranet
Productivity, communications, and experience. Learn how Workgrid uses this key combination to help companies:
Best of all, with Workgrid, you don't need to replace your existing intranet. You can deliver these features on top of your current intranet and/or via a mobile app.
Presented by: Erik Martel, Account Executive @ Workgrid
Demo #3: Digital Adoption for Employee Productivity
Pendo’s digital adoption solutions simplify complex user experiences by bringing automated, personalized guidance to your employees within the software applications they use for work. Just-in-time resources help teams increase productivity and improve compliance, step-by-step guides boost your training efforts, and comprehensive analytics help you understand application usage and behaviors. Join us to see Pendo in action.
Presented by: Clay Miner, RVP Sales Engineering @ Pendo
Demo #4: Nexthink Experience: Exploring the Leading Digital Employee Experience Management Platform
When IT is under pressure to make it all work, your next move matters. Discover how Nexthink provides IT teams with the real-time analytics, employee sentiment and automated remediation needed to resolve all kinds of disruptions before they happen and improve employees’ digital experiences.
Presented by: Michael Lovewell, Solution Consultant @ Nexthink
Clint Patterson
Senior Solution Consultant
Simpplr
Erik Martel
Account Executive
Workgrid Software
Clay Miner
Regional Vice President of Sales Engineering
Pendo.io
Michael Lovewell
Solutions Consultant
Nexthink
Main Stage
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Future of Work: Strategies for the New Work Experience from an IT Perspective
The pandemic accelerated existing trends in remote work and IT was faced with supporting employees in distributed locations. In the past year, companies had the challenge of keeping remote employees engaged across geographical locations, departments, and roles.
Join Michael Jose, VP of IT at Talend, as he shares insights on strategies that will shape the new work hybrid workplace to create a great employee experience. Learn how to prepare for the future of work with collaboration and communication tools in your tech stack.
In this session, you will learn:
Breakout
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Q&A: Taking Lessons Learned from 2020 to Modernize the IT Dept
2020 was all about adapting quickly and staying afloat. With a year of remote work under IT’s belts, the pressure is still high; not only are their teams responsible for issues that do go wrong, but now the expectation is that they are equipped to deal with anything that could go wrong in a dispersed environment (and ideally catch it before it does). So how can IT teams be prepared for anything and everything? And how can they ensure seamless collaboration across different technologies, time-zones, and departments as teams continue to work from home and transition to hybrid models in the future? Global Director of Digital Transformation at Nexthink, Tim Flower sits down with David Paul, the Director of the IT Service Desk at TRC Companies, Inc. to discuss.
In this session, you will learn:
1. How to develop an IT strategy that is both proactive and agile
2. How to support hybrid models that accommodate both full time remote, full time in-office and hybrid employees
3. How to leverage IT visibility to address tech issues before they disrupt cross-departmental collaboration
Tim Flower
Global Director, Business Transformation
Nexthink
David Paul
Director, IT Service Desk
TRC Companies
Breakout
1 :45 PM
1 :45 PM - 2 :10 PM EST (25 mins)
[Panel] Supercharging Cross-Team Collaboration
How do we collaborate across teams to solve big problems?
In this panel discussion, we will hear from practitioners involved in transformational initiatives powered by modern systems. Panelists will discuss challenges overcome through workplace innovation, the people and system drivers that are enabling cross-team achievements, and how the right collaboration structures advance bigger initiatives company-wide.
Danielle O'Hare
Director, Talent Development
Lucasfilm
Jon Hodgson
VP of Product Management
Aternity
Brandon Potyrala
Managing Director of Change Management, Training, and Communications
Teach for America
Greg Treanor
Manager Modern Workplace
Softchoice
Siobhan Fagan
Editor In Chief
Reworked
Main Stage
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Re-imagining Work: Building an Inclusive, Flexible, and Connected Workplace
Future Forum, a consortium backed by Slack, conducts research and hosts executive forums to help leaders transform work in a people-centric and digital-first world. Recent research indicates a majority of knowledge workers want flexibility in their work. Plus, organizations embracing this shift experience better business outcomes. Tune in for insights on the business advantages of flexibility, connection, and inclusion in the workplace.
In this session, you will learn:
Breakout
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] The Formula for Creating an Effective Digital Workplace and Transforming Employee Experience
The intranet isn’t dead, but it must evolve to meet rising expectations and provide greater support to employees. Many organizations today are faced with transforming and implementing a robust digital employee experience centered around high-touch care, employee wellness, personalized information, and moments that matter. This includes improving the technology landscape and executing on a long-term program strategy that is highly automated, personalized, and centered around the most critical asset – employees. Join Rob Ryan to learn about the trends, strategies, and best practices for building an effective digital workplace that delivers compelling employee experiences from day one.
Breakout
2 :45 PM
2 :45 PM - 3 :15 PM EST (30 mins)
[Networking] Meet the Speakers in the Lounge
Join us in the Lounge where many of today's speakers will be on hand to answer your questions, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
3 :15 PM
3 :15 PM - 3 :40 PM EST (25 mins)
[Keynote] 5 Ways to Modernize IT to Make Your Workforce Successful in 2021 and Beyond
The way of work has changed. Organizations have shifted to a distributed work model and are supporting employees to work flexibly from home or the office. Employee expectations have shifted, and IT teams are having to do more with less. Instead of supporting employees and devices in a set number of locations, there are now many “branches of 1” all over the world. Ensuring a great employee experience, maintaining security and connectivity across different devices and networks is a huge challenge. Learn how VMware, as your core platform, can help you assure employee experiences, modernize IT, and deliver secure access without compromise.
In this session, you will learn:
Main Stage
3 :45 PM
3 :45 PM - 4 :15 PM EST (30 mins)
[Keynote] Case Study: How Northern Trust Built a Sustainable Digital Workplace - Insights & Challenges
In this closing keynote address, Susan Cummings, SVP of Northern Trust, will offer a framework to achieve collective innovation across digital teams, and discuss lessons learned in evolving the digital workplace of one of the largest banking institutions in the United States, and one of the oldest banks in continuous operation.
Northern Trust’s digital workplace is a complex ecosystem of business needs and opportunities coupled with geographic nuances that span culture, risk, compliance, privacy and security.
Prior to 2020, the institution knew that 5-year roadmaps and end-state visions and projects were being replaced by agility and the need to keep pace with an evolving, re-imagined way of living and working. The remote work experience in 2020 re-emphasized “persistent change” and required Northern Trust digital workplace leadership to enable an efficient and productive employee experience with speed, flexibility and innovation.
In this keynote address, Susan will share the levers to:
Create visibility and collective innovation across your digital teams
Leverage industry knowledge, best practices and experience to inform and grow your teams’ and organizations’ thinking
Enable governance aligned to business needs and priorities
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Susan Cummings
SVP, Manager Digital Workplace Product Management
Northern Trust Corporation
David Xides
Enterprise Account Executive
The CXApp, An Inpixon Company
Main Stage
4 :15 PM
4 :15 PM - 5 :00 PM EST (45 mins)
[Happy Hour] Around the World Virtual Scavenger Hunt
Feeling a bit cooped up? Need to take your mind for a stroll? Here’s a team-building game that will take you around the world in 60 minutes! We’ll send you off to explore the world’s best museums and historic locations—all via amazing websites. Stops along the way include the ancient streets of Pompeii, Italy, the long-buried Terracotta Army in China, A beautiful pagoda in Kyoto, Japan, A creepy “mermaid” in London, An artist’s haunting studio in Mexico.
As a special incentive, each member of the winning team will receive a $50 eGift Card!
Networking Opportunity
5 :00 PM
5 :00 PM - 5 :15 PM EST (15 mins)
Bonus Time: Q&A with Safi Bahcall
Safi talks with Reworked editor Mike Prokopeak about the application of his "loonshots" ideas in the real world.
For more conversations like this, be sure to subscribe to our Get Reworked podcast here.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Safi Bahcall
Former CEO and Author
Loonshots
Main Stage
Thursday, July 15
11 :00 AM
11 :00 AM - 11 :40 AM EST (40 mins)
[Keynote] Learning in the Flow of Work
In his opening keynote presentation, Josh Bersin, global industry analyst and dean of the Josh Bersin Academy, will share the priorities for creating a successful digital workplace experience. Bersin will cover topics such as how continuous learning should be factored into the employee experience, considerations for prioritizing work to be done, and the importance of multi-functional teams. He will also preview his company’s latest research findings on employee experience, the latest trends in supporting technologies, and how EX relates to employee engagement.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Josh Bersin
Founder and Dean
Bersin Academy
Josh Blank
President (Co-Founder)
OpenSesame
Main Stage
11 :45 AM
11 :45 AM - 12 :10 PM EST (25 mins)
[Keynote] Re-Energize Your Workforce
The workplace has changed. Most companies have a mix of employees working in physical office locations and others working remotely. As employers begin to reopen the physical office and invite employees “back to work”, the one constant isn’t so much change. It’s opportunity.
What opportunities can you see in digital transformation? With the right technology to re-energize your workplace, you can reset expectations to a new way to work, and a new way to communicate with the workforce.
Today, most companies are traditional with their internal communications methods in that communications are mostly “top down”. But as we look to re-energize the workforce, what if we enabled employees to communicate with their colleagues? They have knowledge and experience to share. As they do, they also have the opportunity to develop their personal brands.
Why should you help your employees develop their personal brands?
Join Gregg Apirian and Greg Monaco as they help us reimagine what two-way communications can look like and how it can help employees build their personal brands.
Gregg Apirian
Vice President of Customer Experience
Korbyt
Greg Monaco
Brand & Story Coach
Monaco Branding and Creative
Main Stage
12 :15 PM
12 :15 PM - 12 :40 PM EST (25 mins)
[Panel] Key Moments in Onboarding and Career Mobility
With hiring projected to increase, and employees looking for career growth within their organizations, the significance of onboarding and career mobility has never been higher. In this discussion, panelists will share how their companies have built solid foundations for both new, and newly mobile, team members to succeed. We’ll hear insights into managing onboarding remotely through today’s HR platforms, key methods to successfully engage employees in new roles, and how their organizations measure success. This panel will provide insights into a people-focused and effective approach to help create — and sustain — the momentum of an engaged workforce.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Chip Houghton
VP & Sr. Director, Global Performance & Talent Practices
Liberty Mutual Insurance
Laurel Farrer
CEO
Distribute Consulting
Bev Kaye
Founder & Chief Executive Officer
BevKaye&Co
Main Stage
12 :45 PM
12 :45 PM - 1 :10 PM EST (25 mins)
Watch & Win: Demo Derby
During this rapid-fire session, you will have an opportunity to watch and review high-impact demos from innovative marketplace products.
By participating and sharing your feedback on the product demonstration, you will be automatically entered to win one of three $50 eGift Cards.
Use your remaining time here to network in our DWX Slack channel, and advance your spots on the DWX Challenge Leaderboard for the chance win several great prizes!
Demo #1: Robin's Demo Derby
Presented by: Brendan O'Neil, Product Marketing Manager @ Robin
Demo #1: About OpenSesame
Learn how OpenSesame can help you train your employees through eLearning courses and increasing your L&D programs.
Presented by: OpenSesame
Demo #3: iOffice's Demo Derby
As you plan your team’s return to office strategy, see how the next generation of workplace management software can help you transform into a smarter, more efficient organization. iOFFICE has tools to implement a safe return to your agile workplace, maximize your space today and in the future, and uncover data to drive a better bottom line. Rebecca Symmank shares a brief demo of both the mobile Hummingbird App and iOFFICE’s full desktop solution.
Presented by: Rebecca Symmank, Enterprise Solution Consultant @ iOffice
Brendan O'Neil
Director of Partner and Channel Strategy
Robin
Rebecca Symmank
Enterprise Solution Consultant
iOFFICE
Main Stage
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Q&A: What Does Company Culture Look Like in the Age of Hybrid Work?
What defines culture as companies adopt hybrid work models? How can teams communicate and share their values with employees across distributed work environments? And what exactly are those values? As companies look to reimagine the future of work, more emphasis will be placed on employees’ digital experiences as a crucial component of company culture. Are their needs adequately met to empower them to do their best work? Are they being fairly compensated for their quality work, not just their time in office? In this Q+A discussion, Global Director of Business Transformation at Nexthink, Tim Flower, and Founder of Employee Experience Design, Gil Cohen will sit down to discuss the ever-growing importance of DEX, and how it’s redefined the IT and employee experience industry. Recent industry studies show employees in DEX-focused roles earn almost 83 percent above the average IT salary in the United States. One in five IT professionals now spend over 70 percent of their week working on DEX-related activities. All of this points to the immense value these roles provide to businesses and how they will shape the future of work.
In this session you will learn:
Tim Flower
Global Director, Business Transformation
Nexthink
Gil Cohen
Founder
Employee Experience Design
Breakout
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Why Thriving Digital Workplaces Drive Software Adoption
Work today may or may not be happening in an office, but it's certainly happening inside software. Tatyana Mamut, SVP of New Products at Pendo, will explore the link between how employees use software at work and their happiness and productivity, making the case for companies to ensure employees adopt the technology required to perform their jobs.
Breakout
1 :45 PM
1 :45 PM - 2 :10 PM EST (25 mins)
[Panel] Employee Experience in Action
Good employee experience = happy employee. Easy, right? In this discussion, panelists will share the concepts surrounding employee experience, the underpinnings of strong employee experience, and the important correlations between employee and customer satisfaction. Panelists will also share examples from their organizations’ employee experience journeys, including management structures and ownership of employee experience within their businesses, and how they measure outcomes in workplace efficiencies, culture and transformation.
Christopher Lind
VP, Chief Learning Officer
GE
Michael Wheeler
Director, Customer Success
Aternity
Siobhan Fagan
Editor In Chief
Reworked
Mary Slaughter
Global Head of Employee Experience
Morningstar
Main Stage
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Show Me the Data: Workplace Trends & the Future of Work
In May the US saw a 40% increase in the total number of employees who worked in-office at least once compared to April 2021. Ready or not, people are coming back to the office. Whether that’s full-time or in a hybrid capacity, Robin can help you prepare. Our Data Science Team analyzes millions of real-life desk, conference room, and office asset reservations from our global customer base to identify significant trends for the people responsible for managing the workplace.
Join Robin’s Product Marketing Manager, Brendan O’Neil, to learn more about what trends we are seeing in offices and how they will shape the future of work.
Breakout
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Workplace Paradox: Leading Through Hybrid Model Complexities
Mike Petrusky has interviewed hundreds of leaders in HR, IT, facility management, corporate real estate and workplace research to discover the best strategies for the future of work. Over a year into the COVID-19 pandemic, Mike has discovered that employee experience is unique to the individual, our personal beliefs and new habits are now well established, and leadership in a hybrid world will be very complex. So, where do things stand today? We have theories about what the future workplace might look like and we think we know what our people will want when they return to offices. But, do we really know what we think we know? Mike will share what he has heard the experts say and how those recommendations match up against his personal feelings and fears. We have many human experiences in common and Mike believes that workplace leaders will face unexpected challenges moving their teams forward. Find out what it will take to be a workplace innovator in the months and years to come!
Breakout
2 :45 PM
2 :45 PM - 3 :15 PM EST (30 mins)
[Networking] Live on Camera! Meet in the Virtual Lounge
Join your peers and speakers in the Lounge for virtual networking. Discuss the day's sessions, ask questions, and make connections across industries -- and even across the globe.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
3 :15 PM
3 :15 PM - 3 :40 PM EST (25 mins)
[Keynote] Stop Talking and Start Delivering a Great Digital Employee Experience
In the past year, CIOs have accelerated talk about the digital employee experience, and how to achieve it. Traditional barriers to remote working have been removed, and a hybrid workforce is now the new norm. While organizations now recognize the extent to which the employee experience directly impacts customer experience, and therefore revenue — many are still struggling to deliver a personalized digital experience for their entire workforce.
Join Tim Christensen, Chief Technology Officer at SocialChorus with Manish Bohra, Engagement Director at SocialChorus as they shares their views on the challenges and opportunities enterprises face, the real ROI of a good digital experience, and why it’s more than just about attention management.
Main Stage
3 :45 PM
3 :45 PM - 4 :15 PM EST (30 mins)
[Keynote] Future Proofing Your Organization
Karen leads Microsoft’s global talent and learning experiences efforts focused on identifying, co-creating and operationalizing the employee experience so all employees are empowered to do their best work. Her team uses community and social interaction to fuel continuous improvement, growth and change, resulting in employees who opt into talent and learning processes and programs because they believe in them as a means of addressing business objectives. As a global talent executive, leading the way in building experiences of the future, Karen will leave the attendees inspired to transform their practices and effectively recreate the new workplace.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Karen Kocher
Global GM, Talent & Learning Experiences and Workforce of the Future
Microsoft
Main Stage
4 :20 PM
4 :20 PM - 5 :00 PM EST (40 mins)
[Happy Hour] "A World of Thanks" Scavenger Hunt & Prizes
A WORLD OF THANKS: THE GRATITUDE SCAVENGER HUNT
Need some good news? Join us for a live group "outing" during the DWX Happy Hour!
Let’s not forget to look at all that’s right about the world and our history. This gratitude scavenger hunt combs the internet in search of the many people, places, and moments for which we can be grateful. It’s a virtual thanksgiving game you play on teams, so you’ll also come away with a better appreciation for your colleagues. You’ll follow clues to discover websites around the world that celebrate natural wonders and pioneering people who have given amazing gifts to us all in discoveries and inventions, music, food, art, education, humor, and a cornucopia of other areas of achievement.
The winning team has the chance for some great prizes. Don't miss out on fun and thanks to wrap up the Digital Workplace Experience!
Networking Opportunity
5 :00 PM
5 :00 PM - 5 :15 PM EST (15 mins)
Bonus Time: Q&A with Josh Bersin
Reworked's Editor in Chief sat down with keynote speaker, Josh Bersin, before the event. Join the conversation here.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Josh Bersin
Founder and Dean
Bersin Academy
Main Stage
Thursday, October 14
11 :00 AM
11 :00 AM - 11 :45 AM EST (45 mins)
[Keynote] Think Again: The Power of Knowing What You Don’t Know
The past year has led us to rethink fundamental assumptions—where to work, how to manage remote culture and collaboration, whether to reimagine our strategy and our products or services. Yet too many leaders and employees are reacting to events instead of proactively looking for opportunities to think again. Organizational psychologist Adam Grant has spent the past decade studying this problem at organizations ranging from the NBA to Pixar to NASA, and he finds that the very skills that make us good at thinking and learning can make us worse at rethinking and unlearning. Building on his new book, Think Again—which has been called “a must-read” by Bill and Melinda Gates and “brilliant” by Nobel Prize winner Daniel Kahneman—Adam examines how we can update our own opinions, open other people’s minds, and build a learning organization in which people know what they don’t know and are eager to improve on the status quo. His eye-opening evidence and entertaining delivery will leave you determined to never again say “that’s the way we’ve always done it.”
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Adam Grant
Organizational Psychologist & Bestselling Author
The Wharton School
Joe Berger
Senior Director of Digital Workspace
World Wide Technology
Main Stage
11 :50 AM
11 :50 AM - 12 :20 PM EST (30 mins)
[Keynote] The Future is Now! Digital Solutions that Empower Employees and IT Teams
Organizations are increasingly measuring their IT and colleague experience teams on the employee experiences they’re providing. However, most companies don’t have a mechanism by which to measure that what they’re providing is effective. In the transition to effectively support hybrid work styles, we know that there are challenges in the experiences that are being delivered today. And anytime there is a technology disruption, that becomes a business disruption, meaning that having the right solution in place is business critical. In this session, learn about the requirements for a comprehensive digital employee experience solution, and how VMware Workspace ONE can help you deliver, measure, and automate employee experiences in your organization.
Brian Madden
Distinguished Technologist
VMware
Marshall Anne Busbee
Director Product Marketing
VMware
Workshop
12 :25 PM
12 :25 PM - 12 :55 PM EST (30 mins)
[Panel] What’s Next for the Intelligent Workplace
What is an Intelligent Workplace, and why does it matter to you? Harnessing your people talent more effectively through modernized systems, machine learning and automation, holds great promise to garner huge returns in workplace productivity.
With much innovative work underway and yet to come in the spaces occupied by AI, ML and automation, we’ll bring in a panel of expert analysts to share what they're seeing on the real horizon for modernized systems, specific ways in which they are anticipated to drive increased employee engagement and positive business outcomes, and the next steps for which we should prepare in this broader journey toward the Intelligent Workplace.
Siobhan Fagan
Editor In Chief
Reworked
Alan Pelz-Sharpe
Founder & Principal Analyst
Deep Analysis
Geetika Tandon
Managing Director
Deloitte
Alana Cento
Sr Pmm
Sinequa
Panel
12 :55 PM
12 :55 PM - 1 :20 PM EST (25 mins)
Watch & Win: Demo Derby
During this rapid-fire session, you will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market.
By participating and sharing your feedback on the product demonstration, you will be automatically entered to win one of three $50 eGift Cards.
Demo #1: Virtual Headquarters for the New Hybrid Workforce
According to Gartner, the hybrid workforce is here to stay. Companies are moving to a modern intranet to create a virtual headquarters and streamline corporate application usage. See how a modern intranet:
Presented by: Clint Patterson, Senior Solutions Consultant @ Simpplr
Demo #2: The Formula for Transforming Your Digital Workplace and Modernizing Your Intranet
Productivity, communications, and experience. Learn how Workgrid uses this key combination to help companies:
Best of all, with Workgrid, you don't need to replace your existing intranet. You can deliver these features on top of your current intranet and/or via a mobile app.
Presented by: Erik Martel, Account Executive @ Workgrid
Demo #3: Luxer One Smart Locker Solution
Luxer One, a leading Smart Locker solutions company based out of California demos their asynchronous exchange platform for the modern office. This last year and a half has reshaped how employees and employers view the physical office environment. Luxer One's Smart Lockers offer a range of use cases to help make the new office experience more efficient and accessible including; IT Repair, Package Management, peer to peer drop off and self storage. Learn how companies like GrubHub, Intel and Verizon leverage Smart Lockers in the ever changing hybrid workplace.
Presented by: Adam Whitney, General Manager, New Ventures @ Luxer One
Demo #4: Introducing the Digital Experience Cloud
Presented by: Heather Bicknell, Product Marketing Manager @ Lakeside Software
1 :25 PM
1 :25 PM - 1 :50 PM EST (25 mins)
[Breakout] A Chief People Officer's Take on Digital Wellbeing and Reducing Digital Burnout
In an organization, who oversees employee digital wellbeing? Of course, Human Resources departments have responsibility for employee wellbeing. But, a recent Nexthink survey shows that unreliable IT services and equipment is the third biggest contributor to employee turnover and burnout. In a world of remote and hybrid work, HR is no longer solely responsible for digital wellbeing. When it comes to monitoring the impact of employees who are burnt out from Zoom fatigue, connectivity issues, and more - how do HR and IT act on it together?
In this Q+A discussion, Global Director of Business Transformation at Nexthink, Tim Flower, and Meg Donovan, Chief People Officer at Nexthink, will sit down to discuss the increasing importance of an integrated IT and HR strategy to ensure employees have what they need for a holistic wellbeing approach – addressing both digital and in-person needs.
In this session, Tim and Meg will:
Tim Flower
Global Director, Business Transformation
Nexthink
Meg Donovan
Chief People Officer
Nexthink
Breakout
1 :25 PM
1 :25 PM - 1 :50 PM EST (25 mins)
[Breakout] Death by Digital Friction: A Simple Approach to Solving the Challenges of the Digital Workplace
We all spend roughly a third of our lives working. In a perfect world, that time would be spent on meaningful work that helps us feel engaged and fulfilled. But far too often, that time is instead squandered battling through the barriers of digital friction. Hunting down information. Logging in and out of systems. Trying to effectively manage our attention across an unending string of interruptions.
In this session, Rob Ryan, Head of Product Marketing at Workgrid Software will demonstrate how to create a digital workplace that supports productivity, rather than destroying it. He’ll discuss the top three challenges employees face in the digital workplace today, as well as provide guidance on solving them. The session will also highlight how other companies are delivering modern, intelligent experiences that simplify the work day so employees can achieve success.
Breakout
1 :55 PM
1 :55 PM - 2 :25 PM EST (30 mins)
[Panel] Going Inside Innovation at Work: Change Management when Change is Constant
From the roller coaster of the pandemic and stop-and-go plans for returning to the office, to the ever-constant advance of workplace technology, change is a constant, and transformation is necessary for survival. However, the road to real change can be rocky.
In this panel discussion, hear from several seasoned executives on the critical components to marrying today’s innovative technologies with smart management, for a future-forward, agile workplace.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
David DeFilippo
Principal
DeFilippo Leadership, Inc
Michelle Braden
Vice President, Global Talent Development
WEX
Panel
2 :25 PM
2 :25 PM - 2 :50 PM EST (25 mins)
[Breakout] Innovation and Culture Evolution for a Digital Transformation
In the past year, companies have transformed and adapted their workplace technology for a hybrid workplace model – and are now supporting employees distributed over multiple locations instead of a central office. How do you cultivate an engaging employee experience?
Join Laura Klieves, Senior Director, L&D and Communications at Malwarebytes, she shares insights on how to cultivate an engaging employee experience from a digital perspective. Learn how to manage innovative technology with forward-thinking management for the future of work.
In this session, you will learn:
Breakout
2 :25 PM
2 :25 PM - 2 :50 PM EST (25 mins)
[Breakout] Predicting and Preparing for the Future of Workplace Experiences
In 2020 and 2021 we came to expect and adapt to meet the unexpected. Now we are able to examine the lessons learned and the trends with staying power to help build the future of the workplace by supporting efficiency, productivity, and fostering positive employee experiences in a hybrid world.
In this session we will explore:
Breakout
2 :50 PM
2 :50 PM - 3 :15 PM EST (25 mins)
[Networking] Live on Camera! Meet in the Virtual Lounge
Join our closing keynote speaker, Jaime Neely, Futurist and Chief Culture Officer - along with your peers, speakers and sponsor guests in The Lounge for virtual networking. Discuss the day's sessions, ask questions, and make connections across industries -- and even across the globe.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Siobhan Fagan
Editor In Chief
Reworked
Jaime Neely
Corporate Culture and Innovation Expert, Futurist, and Chief Culture Officer
Trend Hunter
Networking Opportunity
3 :15 PM
3 :15 PM - 3 :40 PM EST (25 mins)
[Keynote] Empower Your Digital Workforce: Helpful Trends to Guide Improving Employee Experience
As businesses adopt more flexible, hybrid workplaces, one thing is becoming clear: digital employee experience matters now more than ever.
But although 90% of C-level execs agree DEX has become more important since the pandemic — and 67% of IT leaders say it’s a critical priority — only 7% of employees are completely satisfied with their digital experiences.
So why is there a divide?
In this session, we take an inside look at our recent report, The Future of Digital Workplace, to uncover:
Workshop
3 :45 PM
3 :45 PM - 4 :30 PM EST (45 mins)
[Closing Keynote] Employee-Centricity and the Future of Work
Employee-centricity is front and center as we see major shifts in how employees perceive and define work-life balance. This past year saw people across the globe re-prioritizing their lives -- it's not just "what I do for work," but the "why do I work?" Employees are more focused on a sense of purpose and self as we all emerge from the pandemic. At this crossroad, companies must move forward intentionally to create an enticing and flexible employee experience that integrates new rituals and engagement tactics across hybrid and remote models to support a healthy and productive workforce.
In this session you will:
Fernando Jardim Santos
Senior Product Marketing Manager
OutSystems
Jaime Neely
Corporate Culture and Innovation Expert, Futurist, and Chief Culture Officer
Trend Hunter
Main Stage
4 :35 PM
4 :35 PM - 5 :20 PM EST (45 mins)
[Happy Hour] “The Great Geo Race” Virtual Escape Room & Prizes
Don't miss out on a fun wrap-up to day one of the Digital Workplace Experience! The Great Geo Race is a furious dash to the finish line that will take your team to several countries and cultures around the world.
Using your knowledge of geography, landmarks, currencies, travel and more, arrive at the finish line before any other team. Once there, your group will make a final decision that will determine the team that wins the race.
Work quickly but pay careful attention to detail! The winning team has the chance for some great prizes.
5 :30 PM
5 :30 PM - 5 :45 PM EST (15 mins)
[AMA] Live "Ask Me Anything" Q&A with Adam Grant
Join our opening keynote speaker, renowned organizational psychologist Adam Grant, for a moderated Q&A where your questions are answered live! Check your email during the event to submit your questions in advance. This Q&A will be moderated by Mike Prokopeak, Editor in Chief of Reworked, utilizing audience questions only.
Here's your opportunity to Ask Adam Anything!
Friday, October 15
11 :00 AM
11 :00 AM - 11 :35 AM EST (35 mins)
[Opening Keynote] Innovating for the Future of the Digital Employee Experience
What began (and continues) as an era of great disruption to the customer experience ushered in a phase of incredible innovation. Enterprises that were able to adapt, thrived. However, each innovation required adaptation from employees, and the rise of the importance of the digital employee experience. Now, more than ever, the quality of the workforce experience matters to productivity and engagement and optimization of collaboration tools sets up IT teams and leaders for the future. As the Chief Product Officer for the employee communications platform of choice for over 20% of Fortune 500 companies, Jed Brown knows how to design and innovate for the future of work. Join Jed as shares his vision for:
Stay tuned followed Jed's presentation for a Q&A led by Mike Prokopeak, Editor in Chief at Reworked.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Jed Brown
Chief Product Officer
SocialChorus / Firstup
Main Stage
11 :35 AM
11 :35 AM - 12 :05 PM EST (30 mins)
[Discussion Groups] Live! Making Knowledge Discoverable to Your Newly Distributed Workforce
Join us for a compelling breakout presentation by Sinequa's Alana Cento, followed by live breakout groups facilitated by Sinequa and our editorial and research teams at Reworked.
Be camera ready and have your questions, challenges, successes and opinions handy for this facilitated, live discussion group with your peers!
"Making Knowledge Discoverable to Your Newly Distributed Workforce"
A key to successful digital workplace experience is ensuring information is easily accessible. But when it’s stored across different repositories, in all different formats, it has a ripple effect across the organization. Projects are delayed, issues take longer to solve, tasks are duplicated, people get frustrated, and expensive errors are made.
Too often companies lack a business strategy and practical design for their digital workplaces. Instead, they build technology part by part: clouds, content platforms, apps, and analytics. Next, they hope to transform processes using AI to augment human workers.
So, how can complex organizations bring critical knowledge to the forefront? How can IT leaders better use data to unlock those insights for the workforce? What is the value of a digital ecosystem?
In this collaborative session, Alana Cento, Product Marketing Manager at Sinequa, will highlight the impact of a complete enterprise search technology to support your intelligent workplace initiatives using examples from our most successful customers.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Dom Nicastro
Senior Staff Reporter
SMG / CMSWire
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Siobhan Fagan
Editor In Chief
Reworked
Alana Cento
Sr Pmm
Sinequa
Panel
12 :05 PM
12 :05 PM - 12 :15 PM EST (10 mins)
[Networking Break] Snack & Slack Break
Use this flex time to grab a snack, join us on Slack and chat with our Reworked editorial team in the Water Cooler channel, meet some new friends face-to-face in the virtual hallways of our Networking Lounge, or take a selfie in the Photo Booth, and share it on Slack in our Photo Booth channel.
Enjoy, have fun and we'll see you after the break!
Networking Opportunity
12 :15 PM
12 :15 PM - 12 :45 PM EST (30 mins)
[Breakout] Creating A Reservable Workplace for the Hybrid Workforce Using Desks, Spaces, and Things
The primary use cases for 'reservations' in the workplace are desks and conference rooms. Straightforward and simple. We can see that offices are transforming as they adopt flexible work schedules and hybrid workforces, drawing upon the need for a way to manage these commonly used spaces at work.
But that's not where the story ends, let's take it one step further than desk booking and examine key areas and services that are making up the 'reservable workplace' where a distributed workforce has insights and access to workstations, collaboration spaces, and much much more. Go ahead and book it!
In this session, you'll learn:
Breakout
12 :15 PM
12 :15 PM - 12 :45 PM EST (30 mins)
[Breakout] Making Connections in a Contactless World
Companies are continuing to adapt to the evolution of the workplace by learning how to connect contactlessly. Communicating with your peers, supervisors, and your company as a whole has been a significant learning opportunity as many of us adjust to working remotely or in a hybrid environment.
Luckily, there are organizations who are propelling through this unexpected season and want to share their tools and experiences. During this breakout, you will hear from a few of these remarkable companies to see how they are adapting daily to the new contactless workplace and what has helped them succeed.
In this session you will learn:
Breakout
12 :45 PM
12 :45 PM - 1 :25 PM EST (40 mins)
[Awards] Meet our Finalists & 2021 EX Leader of the Year Winner Announcement
Hear from each of our four Employee Experience Leader of the Year award finalists. Then, stay tuned for the announcement of Reworked 2021 Employee Experience Leader of the Year, and remarks by our winner!
2021 EX Leader of the Year Finalists, presented by Reworked:
Nora Osman
AVP IT
Montefiore Health System
Michelle Dupont
VP of HR
Finning
Tom Dewaele
Global Head of Employee Experience
Unilever
Debbie Connelly
Chief People Officer & SVP, HR
Hyland
Nicole Tate
Senior Director of Experience Management
Palo Alto Networks
Awards Ceremony
1 :30 PM
1 :30 PM - 1 :50 PM EST (20 mins)
[Closing Keynote] Reimagining Learning in 2022 and Beyond: The Reskilling and Upskilling Imperative
The World Economic Forum recently declared a “re-skilling emergency” as the world braces for more than one billion jobs being transformed by technology. Even before the global pandemic emerged, the concept of lifetime employment had dissipated, replaced by the expectation that employees must continuously refresh and learn new skills. But how? And which skills?
In this keynote, you will learn:
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Tammy Grant Ganc
Senior Expert - Learning
Mckinsey and Company
Main Stage
1 :50 PM
1 :50 PM - 2 :15 PM EST (25 mins)
[Closing Networking] Live On Camera! Virtual Networking
Join Reworked editorial team members, awards finalists and your peers for a casual wrap-up and "good bye" as we close our 2021 season. Join us here to ask questions on how you can be involved next year, with expanded programming options and 2022 awards.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Thank you, and we'll see you next year!
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Siobhan Fagan
Editor In Chief
Reworked
Networking Opportunity
Thursday, February 11
11 :00 AM
11 :00 AM - 11 :40 AM EST (40 mins)
[Keynote] UPSTREAM: The Quest to Solve Problems Before They Happen
So often in our organizations and communities, we fall into a cycle of reaction. A problem happens, and we respond. We fight fires. We contend with emergencies. Researchers call this "tunneling": We don't see the big picture, and we don't think about the future, we just keep pushing forward from one crisis to the next. What if instead we could shift our energies upstream -- uncovering and addressing the source of those problems?
In this talk, Heath will reveal how some leaders have learned to spot problems in advance: There's a school district that can predict which students will drop out -- 4 years before graduation. There's an internet service company that can predict which customers are likely to cancel their subscriptions -- as early as two weeks after they sign up! When we shift from downstream response to upstream planning, it can cause miracles: One company eliminated 25 million customer support calls by asking, "How can we make sure our customers never need to call us?" And one nation in Europe has almost eliminated teenage substance abuse by asking, "How can we create a teenage culture that offers such compelling sober activities that teens simply don't feel like drinking or doing drugs?"
Heath will share the three forces that push us downstream, as well as the powerful levers we can use to start preventing problems before they happen.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Dan Heath
Innovative Business Thought Leader
New York Times Best-Selling Author
Stephen Cummings
SVP
Fingent
Main Stage
11 :45 AM
11 :45 AM - 12 :10 PM EST (25 mins)
[Keynote] Building an Anywhere Workforce
The way that organizations work has changed, and keeping employees productive through great employee experiences is a key performance indicator for IT teams. Employees are working in a distributed manner but there are challenges to delivering a consistent experience on any device while maintaining security. Learn from VMware’s IT team how they’ve been able to successfully navigate the transition with tips and tricks for other organizations to make the same shift.
In this session you will learn:
Main Stage
12 :10 PM
12 :10 PM - 12 :25 PM EST (15 mins)
Networking Break
Join us in the networking lounge for group discussions on hot industry topics chosen by the editors of Reworked, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
12 :25 PM
12 :25 PM - 12 :55 PM EST (30 mins)
[Panel Discussion] Digital Workplace Trajectories Post-2020: Comparisons, Insights and Predictions
In the 2020 State of the Digital Workplace study, organizations reported marked advancements in implementing digital tools to support newly remote workforces. Regardless of readiness most organizations had no choice but to leap into new ways of working, communicating and managing their teams and projects. Having closed the year, we’ll speak with a panel of leaders of organizations that have made major advances in their digital workplaces from the start of 2020 to its finish, and gain insights into their DW trajectories for 2021 and beyond. Moderated by Sarah Kimmel, VP of Research at Reworked/CMSWire, panelists will discuss:
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Gregg Apirian
Vice President of Customer Experience
Korbyt
Dominique Gagne
Director of Operations, Digital Media
Radio-Canada
Melissa Taylor
Partner, Strategy, Insights & Learning
Porter Novelli
Bob Ruggiero
Director of Professional Services
Aternity
Main Stage
1 :00 PM
1 :00 PM - 1 :25 PM EST (25 mins)
[Breakout] A Practical Approach to Digitizing Workplace Experience through Automation
HR teams everywhere are being asked to do more with less. Despite the investment in cloud-based HRIS systems, manual processes and tasks consume up to 65% of an HR team’s day. Instead of having your HR professionals spend their time filling out paper forms, tracking down signatures, and waiting for approvals, there is a better automated way. Every leading organization today is looking to rapidly improve their HR processes to attract, onboard, and retain talent with consistent business processes and digital experiences.
Given the impact of recent events, HR teams benefit from documenting their HR processes and automating what can be automated to help employees stay connected while working remote. HR teams that can navigate these fundamental workplace shifts will be well-positioned for the new normal going forward.
This session will provide practical, real-world guidance for leveraging visual and easy-to-use process mapping and workflow automation software to modernize HR processes and deliver exceptional digital experiences for employees.
In this session you’ll learn how:
Karina Mounivong
Vice President, Global Human Resources
Nintex
Shirley Li
Global HR Operations Partner
Nintex
Breakout
1 :00 PM
1 :00 PM - 1 :25 PM EST (25 mins)
[Breakout] Lessons Learned from Field of Dreams: What IT Needs to Watch for in 2021
In 2021, IT will be tasked with taking on a feat more difficult than the sudden transition to remote working – ensuring a smooth transition during strategic changes for the business; hybrid working, real estate downsizing and office space cuts, all while keeping people online and connected. IT performance is central to any modern business, both in terms of productivity and employee experience. But businesses are grappling with their largest set of challenges yet, which is why IT is stepping into a bigger role as a digital employee experience driver.
In this session, you will learn:
Breakout
1 :25 PM
1 :25 PM - 1 :40 PM EST (15 mins)
Networking Break
Join us in the networking lounge for group discussions on hot industry topics chosen by the editors of Reworked, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
1 :40 PM
1 :40 PM - 2 :10 PM EST (30 mins)
[Panel Discussion] A Human Workforce, Connected by Digital: Strategic Decisions on 2022 Digital Workplace Design
While recent advancements have created great opportunities for digital workplace success, the year ahead promises an abundance of decisions to be made at the enterprise, team and individual levels on how work gets done. Critical to maintaining today’s momentum is clear definition of the vision, goals and overarching strategy for growth by way of digital workplace optimization. Tools and technologies make success possible, but only the teams of humans who use those tools can make it a reality. Moderated by Siobhan Fagan, Managing Editor of Reworked, panelists from across industries will discuss the key components to a powerful digital strategy, harnessed by considerations that include:
Jessica Schaeffer
Vice President
LaSalle Network
Anthony McGinnis
Senior Solutions Engineer
Powell Software
Toni Vanwinkle
Senior Director, Digital Workplace Experience
Adobe
Siobhan Fagan
Editor In Chief
Reworked
Main Stage
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] How Adobe is Unifying the Digital Workplace with AI-Powered Search & Knowledge
Employees want a simple and effective digital workplace so they can deliver value, so how can we meet their needs? When individual departments choose their own point solutions with varying taxonomies and data structures to meet their own goals, it results in a fractured employee experience. This “siloed” effect is the result of decentralized decision making and the lack of proactive data & knowledge management strategies.
At the core of the digital workplace are individual applications that serve different needs, each often offering its own set of data and knowledge that employees struggle to access. By thinking differently and focusing the enterprise IT strategy on AI-powered search and knowledge, teams can begin to unlock their potential towards a unified digital workplace that works for employees.
Join us to learn how Adobe strategizes to create a unified workplace experience that crosses company sites, departments and applications. You will learn the importance of:
Juanita Olguin
Senior Director Marketing, Platform Solutions
Coveo
Rosanna Stephens
Product Management Lead, Workplace Search & Knowledge
Adobe
Breakout
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Measuring Intranet ROI in the Digital Workplace
The sudden shift to remote work caused intranets in the digital workplace to become a valuable and critical asset to companies to keep employees engaged and connected. With so many competing priorities, IT teams need a compelling business case and ROI strategy that lives past the implementation phase.
Join Amit Bhatnagar, Sr. Director of IT at Nutanix, as he shares how he helped lead quantitative and qualitative tests to prove ROI. Get insight on strategies that help demonstrate the value of an intranet in your digital workplace.
In this session, you will learn how to:
Breakout
2 :40 PM
2 :40 PM - 3 :00 PM EST (20 mins)
Networking Break
Join us in the networking lounge for group discussions on hot industry topics chosen by the editors of Reworked, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
3 :00 PM
3 :00 PM - 3 :25 PM EST (25 mins)
[Keynote] How Top Companies Drive Customer Loyalty Through Digital Employee Experiences
Many organizations have invested heavily in the customer experience over the last few years to drive innovation and market leadership. But the top organizations recognize that investing in the digital employee experience is key to execution and long term growth. This organizational mindset is even more important in 2021 as employees remain in a hybrid work environment for the foreseeable future.
Join us as we discuss how world-class organizations like MGM Resorts, Amazon and Hilton recognize the importance in delivering a modern digital employee experience for all of their workers to deliver award-winning customer experiences.
In this session you’ll learn:
Nicole Alvino
Co-founder and Chief Strategy Officer
SocialChorus
Rey Bouknight
Strategic Advisor
SocialChorus
Main Stage
3 :30 PM
3 :30 PM - 4 :00 PM EST (30 mins)
[Keynote] Silver Linings & Evolutions: COVID-19’s Impact on Employee Experience
The pandemic forced many into uncharted territory and fast adaptions. Darwin had nothing on the evolution organizations underwent, and the field of employee experience was no exception. While we lost normalcy, the experience created a greater need than ever to truly listen to employees and understand their needs in order to thrive in this uncertain environment. And this need created an opportunity to elevate the significance of employee listening to inform business decisions.
In her closing keynote address, Shawnté Holland shares the story of how her organization adapted its approach to employee listening and successfully accelerated its evolution toward an even higher value-add capability integral to workplace success.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Troy Campano
Product
Workgrid
Shawnte Holland
Senior HR Business Partner, Finance
Vanguard
Main Stage
4 :00 PM
4 :00 PM - 5 :00 PM EST (1 hr)
Happy Hour featuring DWX Jeopardy!
I'll take '90s Pop Culture for $500 ...
Does the phrase "Be kind, rewind" sound familiar? How about, "Did I do that?" If so, your odds are looking good.
The winner of today's Jeopardy game will receive a $500 e-Gift Card, courtesy of our event sponsors.
Join us for this live, interactive game of Jeopardy! as we close out our DWX21 Winter Session.
Networking Opportunity
5 :00 PM
5 :00 PM - 5 :15 PM EST (15 mins)
Bonus Time: Q&A with Dan Heath on Avoiding Time Traps
Dan talks with Reworked editor Mike Prokopeak about how the pandemic reshaped our priorities at work and home and what we can do to rise above the day-to-day and make meaningful upstream changes that improve our results.
For more conversations like this, be sure to subscribe to our Get Reworked podcast here.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Dan Heath
Innovative Business Thought Leader
New York Times Best-Selling Author
Main Stage
5 :15 PM
5 :30 PM
5 :30 PM - 5 :45 PM EST (15 mins)
Bonus Time: Q&A with Gregg Apirian of Korbyt
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Gregg Apirian
Vice President of Customer Experience
Korbyt
Main Stage
5 :45 PM
Thursday, May 13
11 :00 AM
11 :00 AM - 11 :45 AM EST (45 mins)
[Keynote] Loonshots: How to Nurture the Crazy Ideas that Win Wars and Transform Industries
Why do good teams kill great ideas? Safi Bahcall reveals a surprising new way of thinking about group behavior that challenges everything we thought we knew about nurturing radical breakthroughs. Drawing on the science of phase transitions, and using stories that range from James Bond to Steve Jobs, Safi shows why teams, companies, or any group with a mission will suddenly change from embracing wild new ideas to rigidly rejecting them.
Meticulously researched and undoubtedly fascinating, this talk offers fresh insights from a new kind of science—showing the three techniques that creatives, leaders, and visionaries can use to liberate the ideas trapped inside small and large companies everywhere.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Safi Bahcall
Former CEO and Author
Loonshots
Dave Landa
CEO
Kintone
Main Stage
11 :50 AM
11 :50 AM - 12 :10 PM EST (20 mins)
[Keynote] Connecting a Global Workforce
So you want to build a platform that connects and celebrates every worker. How do you find a common thread?
Global companies have the challenge of keeping employees across multiple countries, departments and roles informed and connected. To help drive business, companies need to transform how they reach and engage their global workforce.
Learn suggestions for how to develop a flexible, modern intranet experience that recognizes and celebrates the cultural and geographical differences of employees, while still providing them access to corporate resources and information.
In this session you will:
Sonia Fiorenza
VP, Communications & Engagement Strategies
SocialChorus
Brittany Barhite
Strategic Advisor - Internal Communications
SocialChorus
Main Stage
12 :15 PM
12 :15 PM - 12 :40 PM EST (25 mins)
[Panel] Simplifying the Digital Workplace Ecosystem
How can we make complex ecosystems seem simple for teams in this next phase of work?
In this panel discussion, we will share real-world examples of finding the tools that best fit your teams, options to address platform limitations and silo challenges, and employee-centric approaches to technology modernization to garner stronger outcomes in employee productivity and engagement.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Shaun Slattery
Senior Solutions Consultant, Change Strategy
TiER1 Performance
Carrie Marshall
CEO and Founder
Talk Social to Me
Tatyana Mamut
SVP New Products
Pendo
Nate Butala
Senior Corporate Communications Associate
ZS Associates
Main Stage
12 :45 PM
12 :45 PM - 1 :15 PM EST (30 mins)
Demo Derby
During this rapid-fire session, you will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market.
By participating and sharing your feedback on the product demonstration, you will be automatically entered to win one of three $50 eGift Cards.
Demo #1: Virtual headquarters for the new hybrid workforce
According to Gartner, the hybrid workforce is here to stay. Companies are moving to a modern intranet to create a virtual headquarters and streamline corporate application usage. See how a modern intranet:
Presented by: Clint Patterson, Senior Solutions Consultant @ Simpplr
Demo #2: The Formula for Transforming Your Digital Workplace and Modernizing Your Intranet
Productivity, communications, and experience. Learn how Workgrid uses this key combination to help companies:
Best of all, with Workgrid, you don't need to replace your existing intranet. You can deliver these features on top of your current intranet and/or via a mobile app.
Presented by: Erik Martel, Account Executive @ Workgrid
Demo #3: Digital Adoption for Employee Productivity
Pendo’s digital adoption solutions simplify complex user experiences by bringing automated, personalized guidance to your employees within the software applications they use for work. Just-in-time resources help teams increase productivity and improve compliance, step-by-step guides boost your training efforts, and comprehensive analytics help you understand application usage and behaviors. Join us to see Pendo in action.
Presented by: Clay Miner, RVP Sales Engineering @ Pendo
Demo #4: Nexthink Experience: Exploring the Leading Digital Employee Experience Management Platform
When IT is under pressure to make it all work, your next move matters. Discover how Nexthink provides IT teams with the real-time analytics, employee sentiment and automated remediation needed to resolve all kinds of disruptions before they happen and improve employees’ digital experiences.
Presented by: Michael Lovewell, Solution Consultant @ Nexthink
Clint Patterson
Senior Solution Consultant
Simpplr
Erik Martel
Account Executive
Workgrid Software
Clay Miner
Regional Vice President of Sales Engineering
Pendo.io
Michael Lovewell
Solutions Consultant
Nexthink
Main Stage
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Future of Work: Strategies for the New Work Experience from an IT Perspective
The pandemic accelerated existing trends in remote work and IT was faced with supporting employees in distributed locations. In the past year, companies had the challenge of keeping remote employees engaged across geographical locations, departments, and roles.
Join Michael Jose, VP of IT at Talend, as he shares insights on strategies that will shape the new work hybrid workplace to create a great employee experience. Learn how to prepare for the future of work with collaboration and communication tools in your tech stack.
In this session, you will learn:
Breakout
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Q&A: Taking Lessons Learned from 2020 to Modernize the IT Dept
2020 was all about adapting quickly and staying afloat. With a year of remote work under IT’s belts, the pressure is still high; not only are their teams responsible for issues that do go wrong, but now the expectation is that they are equipped to deal with anything that could go wrong in a dispersed environment (and ideally catch it before it does). So how can IT teams be prepared for anything and everything? And how can they ensure seamless collaboration across different technologies, time-zones, and departments as teams continue to work from home and transition to hybrid models in the future? Global Director of Digital Transformation at Nexthink, Tim Flower sits down with David Paul, the Director of the IT Service Desk at TRC Companies, Inc. to discuss.
In this session, you will learn:
1. How to develop an IT strategy that is both proactive and agile
2. How to support hybrid models that accommodate both full time remote, full time in-office and hybrid employees
3. How to leverage IT visibility to address tech issues before they disrupt cross-departmental collaboration
Tim Flower
Global Director, Business Transformation
Nexthink
David Paul
Director, IT Service Desk
TRC Companies
Breakout
1 :45 PM
1 :45 PM - 2 :10 PM EST (25 mins)
[Panel] Supercharging Cross-Team Collaboration
How do we collaborate across teams to solve big problems?
In this panel discussion, we will hear from practitioners involved in transformational initiatives powered by modern systems. Panelists will discuss challenges overcome through workplace innovation, the people and system drivers that are enabling cross-team achievements, and how the right collaboration structures advance bigger initiatives company-wide.
Danielle O'Hare
Director, Talent Development
Lucasfilm
Jon Hodgson
VP of Product Management
Aternity
Brandon Potyrala
Managing Director of Change Management, Training, and Communications
Teach for America
Greg Treanor
Manager Modern Workplace
Softchoice
Siobhan Fagan
Editor In Chief
Reworked
Main Stage
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Re-imagining Work: Building an Inclusive, Flexible, and Connected Workplace
Future Forum, a consortium backed by Slack, conducts research and hosts executive forums to help leaders transform work in a people-centric and digital-first world. Recent research indicates a majority of knowledge workers want flexibility in their work. Plus, organizations embracing this shift experience better business outcomes. Tune in for insights on the business advantages of flexibility, connection, and inclusion in the workplace.
In this session, you will learn:
Breakout
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] The Formula for Creating an Effective Digital Workplace and Transforming Employee Experience
The intranet isn’t dead, but it must evolve to meet rising expectations and provide greater support to employees. Many organizations today are faced with transforming and implementing a robust digital employee experience centered around high-touch care, employee wellness, personalized information, and moments that matter. This includes improving the technology landscape and executing on a long-term program strategy that is highly automated, personalized, and centered around the most critical asset – employees. Join Rob Ryan to learn about the trends, strategies, and best practices for building an effective digital workplace that delivers compelling employee experiences from day one.
Breakout
2 :45 PM
2 :45 PM - 3 :15 PM EST (30 mins)
[Networking] Meet the Speakers in the Lounge
Join us in the Lounge where many of today's speakers will be on hand to answer your questions, or gather your own group and lead a discussion all your own.
Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
3 :15 PM
3 :15 PM - 3 :40 PM EST (25 mins)
[Keynote] 5 Ways to Modernize IT to Make Your Workforce Successful in 2021 and Beyond
The way of work has changed. Organizations have shifted to a distributed work model and are supporting employees to work flexibly from home or the office. Employee expectations have shifted, and IT teams are having to do more with less. Instead of supporting employees and devices in a set number of locations, there are now many “branches of 1” all over the world. Ensuring a great employee experience, maintaining security and connectivity across different devices and networks is a huge challenge. Learn how VMware, as your core platform, can help you assure employee experiences, modernize IT, and deliver secure access without compromise.
In this session, you will learn:
Main Stage
3 :45 PM
3 :45 PM - 4 :15 PM EST (30 mins)
[Keynote] Case Study: How Northern Trust Built a Sustainable Digital Workplace - Insights & Challenges
In this closing keynote address, Susan Cummings, SVP of Northern Trust, will offer a framework to achieve collective innovation across digital teams, and discuss lessons learned in evolving the digital workplace of one of the largest banking institutions in the United States, and one of the oldest banks in continuous operation.
Northern Trust’s digital workplace is a complex ecosystem of business needs and opportunities coupled with geographic nuances that span culture, risk, compliance, privacy and security.
Prior to 2020, the institution knew that 5-year roadmaps and end-state visions and projects were being replaced by agility and the need to keep pace with an evolving, re-imagined way of living and working. The remote work experience in 2020 re-emphasized “persistent change” and required Northern Trust digital workplace leadership to enable an efficient and productive employee experience with speed, flexibility and innovation.
In this keynote address, Susan will share the levers to:
Create visibility and collective innovation across your digital teams
Leverage industry knowledge, best practices and experience to inform and grow your teams’ and organizations’ thinking
Enable governance aligned to business needs and priorities
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Susan Cummings
SVP, Manager Digital Workplace Product Management
Northern Trust Corporation
David Xides
Enterprise Account Executive
The CXApp, An Inpixon Company
Main Stage
4 :15 PM
4 :15 PM - 5 :00 PM EST (45 mins)
[Happy Hour] Around the World Virtual Scavenger Hunt
Feeling a bit cooped up? Need to take your mind for a stroll? Here’s a team-building game that will take you around the world in 60 minutes! We’ll send you off to explore the world’s best museums and historic locations—all via amazing websites. Stops along the way include the ancient streets of Pompeii, Italy, the long-buried Terracotta Army in China, A beautiful pagoda in Kyoto, Japan, A creepy “mermaid” in London, An artist’s haunting studio in Mexico.
As a special incentive, each member of the winning team will receive a $50 eGift Card!
Networking Opportunity
5 :00 PM
5 :00 PM - 5 :15 PM EST (15 mins)
Bonus Time: Q&A with Safi Bahcall
Safi talks with Reworked editor Mike Prokopeak about the application of his "loonshots" ideas in the real world.
For more conversations like this, be sure to subscribe to our Get Reworked podcast here.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Safi Bahcall
Former CEO and Author
Loonshots
Main Stage
Thursday, July 15
11 :00 AM
11 :00 AM - 11 :40 AM EST (40 mins)
[Keynote] Learning in the Flow of Work
In his opening keynote presentation, Josh Bersin, global industry analyst and dean of the Josh Bersin Academy, will share the priorities for creating a successful digital workplace experience. Bersin will cover topics such as how continuous learning should be factored into the employee experience, considerations for prioritizing work to be done, and the importance of multi-functional teams. He will also preview his company’s latest research findings on employee experience, the latest trends in supporting technologies, and how EX relates to employee engagement.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Josh Bersin
Founder and Dean
Bersin Academy
Josh Blank
President (Co-Founder)
OpenSesame
Main Stage
11 :45 AM
11 :45 AM - 12 :10 PM EST (25 mins)
[Keynote] Re-Energize Your Workforce
The workplace has changed. Most companies have a mix of employees working in physical office locations and others working remotely. As employers begin to reopen the physical office and invite employees “back to work”, the one constant isn’t so much change. It’s opportunity.
What opportunities can you see in digital transformation? With the right technology to re-energize your workplace, you can reset expectations to a new way to work, and a new way to communicate with the workforce.
Today, most companies are traditional with their internal communications methods in that communications are mostly “top down”. But as we look to re-energize the workforce, what if we enabled employees to communicate with their colleagues? They have knowledge and experience to share. As they do, they also have the opportunity to develop their personal brands.
Why should you help your employees develop their personal brands?
Join Gregg Apirian and Greg Monaco as they help us reimagine what two-way communications can look like and how it can help employees build their personal brands.
Gregg Apirian
Vice President of Customer Experience
Korbyt
Greg Monaco
Brand & Story Coach
Monaco Branding and Creative
Main Stage
12 :15 PM
12 :15 PM - 12 :40 PM EST (25 mins)
[Panel] Key Moments in Onboarding and Career Mobility
With hiring projected to increase, and employees looking for career growth within their organizations, the significance of onboarding and career mobility has never been higher. In this discussion, panelists will share how their companies have built solid foundations for both new, and newly mobile, team members to succeed. We’ll hear insights into managing onboarding remotely through today’s HR platforms, key methods to successfully engage employees in new roles, and how their organizations measure success. This panel will provide insights into a people-focused and effective approach to help create — and sustain — the momentum of an engaged workforce.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Chip Houghton
VP & Sr. Director, Global Performance & Talent Practices
Liberty Mutual Insurance
Laurel Farrer
CEO
Distribute Consulting
Bev Kaye
Founder & Chief Executive Officer
BevKaye&Co
Main Stage
12 :45 PM
12 :45 PM - 1 :10 PM EST (25 mins)
Watch & Win: Demo Derby
During this rapid-fire session, you will have an opportunity to watch and review high-impact demos from innovative marketplace products.
By participating and sharing your feedback on the product demonstration, you will be automatically entered to win one of three $50 eGift Cards.
Use your remaining time here to network in our DWX Slack channel, and advance your spots on the DWX Challenge Leaderboard for the chance win several great prizes!
Demo #1: Robin's Demo Derby
Presented by: Brendan O'Neil, Product Marketing Manager @ Robin
Demo #1: About OpenSesame
Learn how OpenSesame can help you train your employees through eLearning courses and increasing your L&D programs.
Presented by: OpenSesame
Demo #3: iOffice's Demo Derby
As you plan your team’s return to office strategy, see how the next generation of workplace management software can help you transform into a smarter, more efficient organization. iOFFICE has tools to implement a safe return to your agile workplace, maximize your space today and in the future, and uncover data to drive a better bottom line. Rebecca Symmank shares a brief demo of both the mobile Hummingbird App and iOFFICE’s full desktop solution.
Presented by: Rebecca Symmank, Enterprise Solution Consultant @ iOffice
Brendan O'Neil
Director of Partner and Channel Strategy
Robin
Rebecca Symmank
Enterprise Solution Consultant
iOFFICE
Main Stage
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Q&A: What Does Company Culture Look Like in the Age of Hybrid Work?
What defines culture as companies adopt hybrid work models? How can teams communicate and share their values with employees across distributed work environments? And what exactly are those values? As companies look to reimagine the future of work, more emphasis will be placed on employees’ digital experiences as a crucial component of company culture. Are their needs adequately met to empower them to do their best work? Are they being fairly compensated for their quality work, not just their time in office? In this Q+A discussion, Global Director of Business Transformation at Nexthink, Tim Flower, and Founder of Employee Experience Design, Gil Cohen will sit down to discuss the ever-growing importance of DEX, and how it’s redefined the IT and employee experience industry. Recent industry studies show employees in DEX-focused roles earn almost 83 percent above the average IT salary in the United States. One in five IT professionals now spend over 70 percent of their week working on DEX-related activities. All of this points to the immense value these roles provide to businesses and how they will shape the future of work.
In this session you will learn:
Tim Flower
Global Director, Business Transformation
Nexthink
Gil Cohen
Founder
Employee Experience Design
Breakout
1 :15 PM
1 :15 PM - 1 :40 PM EST (25 mins)
[Breakout] Why Thriving Digital Workplaces Drive Software Adoption
Work today may or may not be happening in an office, but it's certainly happening inside software. Tatyana Mamut, SVP of New Products at Pendo, will explore the link between how employees use software at work and their happiness and productivity, making the case for companies to ensure employees adopt the technology required to perform their jobs.
Breakout
1 :45 PM
1 :45 PM - 2 :10 PM EST (25 mins)
[Panel] Employee Experience in Action
Good employee experience = happy employee. Easy, right? In this discussion, panelists will share the concepts surrounding employee experience, the underpinnings of strong employee experience, and the important correlations between employee and customer satisfaction. Panelists will also share examples from their organizations’ employee experience journeys, including management structures and ownership of employee experience within their businesses, and how they measure outcomes in workplace efficiencies, culture and transformation.
Christopher Lind
VP, Chief Learning Officer
GE
Michael Wheeler
Director, Customer Success
Aternity
Siobhan Fagan
Editor In Chief
Reworked
Mary Slaughter
Global Head of Employee Experience
Morningstar
Main Stage
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Show Me the Data: Workplace Trends & the Future of Work
In May the US saw a 40% increase in the total number of employees who worked in-office at least once compared to April 2021. Ready or not, people are coming back to the office. Whether that’s full-time or in a hybrid capacity, Robin can help you prepare. Our Data Science Team analyzes millions of real-life desk, conference room, and office asset reservations from our global customer base to identify significant trends for the people responsible for managing the workplace.
Join Robin’s Product Marketing Manager, Brendan O’Neil, to learn more about what trends we are seeing in offices and how they will shape the future of work.
Breakout
2 :15 PM
2 :15 PM - 2 :40 PM EST (25 mins)
[Breakout] Workplace Paradox: Leading Through Hybrid Model Complexities
Mike Petrusky has interviewed hundreds of leaders in HR, IT, facility management, corporate real estate and workplace research to discover the best strategies for the future of work. Over a year into the COVID-19 pandemic, Mike has discovered that employee experience is unique to the individual, our personal beliefs and new habits are now well established, and leadership in a hybrid world will be very complex. So, where do things stand today? We have theories about what the future workplace might look like and we think we know what our people will want when they return to offices. But, do we really know what we think we know? Mike will share what he has heard the experts say and how those recommendations match up against his personal feelings and fears. We have many human experiences in common and Mike believes that workplace leaders will face unexpected challenges moving their teams forward. Find out what it will take to be a workplace innovator in the months and years to come!
Breakout
2 :45 PM
2 :45 PM - 3 :15 PM EST (30 mins)
[Networking] Live on Camera! Meet in the Virtual Lounge
Join your peers and speakers in the Lounge for virtual networking. Discuss the day's sessions, ask questions, and make connections across industries -- and even across the globe.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
3 :15 PM
3 :15 PM - 3 :40 PM EST (25 mins)
[Keynote] Stop Talking and Start Delivering a Great Digital Employee Experience
In the past year, CIOs have accelerated talk about the digital employee experience, and how to achieve it. Traditional barriers to remote working have been removed, and a hybrid workforce is now the new norm. While organizations now recognize the extent to which the employee experience directly impacts customer experience, and therefore revenue — many are still struggling to deliver a personalized digital experience for their entire workforce.
Join Tim Christensen, Chief Technology Officer at SocialChorus with Manish Bohra, Engagement Director at SocialChorus as they shares their views on the challenges and opportunities enterprises face, the real ROI of a good digital experience, and why it’s more than just about attention management.
Main Stage
3 :45 PM
3 :45 PM - 4 :15 PM EST (30 mins)
[Keynote] Future Proofing Your Organization
Karen leads Microsoft’s global talent and learning experiences efforts focused on identifying, co-creating and operationalizing the employee experience so all employees are empowered to do their best work. Her team uses community and social interaction to fuel continuous improvement, growth and change, resulting in employees who opt into talent and learning processes and programs because they believe in them as a means of addressing business objectives. As a global talent executive, leading the way in building experiences of the future, Karen will leave the attendees inspired to transform their practices and effectively recreate the new workplace.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Karen Kocher
Global GM, Talent & Learning Experiences and Workforce of the Future
Microsoft
Main Stage
4 :20 PM
4 :20 PM - 5 :00 PM EST (40 mins)
[Happy Hour] "A World of Thanks" Scavenger Hunt & Prizes
A WORLD OF THANKS: THE GRATITUDE SCAVENGER HUNT
Need some good news? Join us for a live group "outing" during the DWX Happy Hour!
Let’s not forget to look at all that’s right about the world and our history. This gratitude scavenger hunt combs the internet in search of the many people, places, and moments for which we can be grateful. It’s a virtual thanksgiving game you play on teams, so you’ll also come away with a better appreciation for your colleagues. You’ll follow clues to discover websites around the world that celebrate natural wonders and pioneering people who have given amazing gifts to us all in discoveries and inventions, music, food, art, education, humor, and a cornucopia of other areas of achievement.
The winning team has the chance for some great prizes. Don't miss out on fun and thanks to wrap up the Digital Workplace Experience!
Networking Opportunity
5 :00 PM
5 :00 PM - 5 :15 PM EST (15 mins)
Bonus Time: Q&A with Josh Bersin
Reworked's Editor in Chief sat down with keynote speaker, Josh Bersin, before the event. Join the conversation here.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Josh Bersin
Founder and Dean
Bersin Academy
Main Stage
Thursday, October 14
11 :00 AM
11 :00 AM - 11 :45 AM EST (45 mins)
[Keynote] Think Again: The Power of Knowing What You Don’t Know
The past year has led us to rethink fundamental assumptions—where to work, how to manage remote culture and collaboration, whether to reimagine our strategy and our products or services. Yet too many leaders and employees are reacting to events instead of proactively looking for opportunities to think again. Organizational psychologist Adam Grant has spent the past decade studying this problem at organizations ranging from the NBA to Pixar to NASA, and he finds that the very skills that make us good at thinking and learning can make us worse at rethinking and unlearning. Building on his new book, Think Again—which has been called “a must-read” by Bill and Melinda Gates and “brilliant” by Nobel Prize winner Daniel Kahneman—Adam examines how we can update our own opinions, open other people’s minds, and build a learning organization in which people know what they don’t know and are eager to improve on the status quo. His eye-opening evidence and entertaining delivery will leave you determined to never again say “that’s the way we’ve always done it.”
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Adam Grant
Organizational Psychologist & Bestselling Author
The Wharton School
Joe Berger
Senior Director of Digital Workspace
World Wide Technology
Main Stage
11 :50 AM
11 :50 AM - 12 :20 PM EST (30 mins)
[Keynote] The Future is Now! Digital Solutions that Empower Employees and IT Teams
Organizations are increasingly measuring their IT and colleague experience teams on the employee experiences they’re providing. However, most companies don’t have a mechanism by which to measure that what they’re providing is effective. In the transition to effectively support hybrid work styles, we know that there are challenges in the experiences that are being delivered today. And anytime there is a technology disruption, that becomes a business disruption, meaning that having the right solution in place is business critical. In this session, learn about the requirements for a comprehensive digital employee experience solution, and how VMware Workspace ONE can help you deliver, measure, and automate employee experiences in your organization.
Brian Madden
Distinguished Technologist
VMware
Marshall Anne Busbee
Director Product Marketing
VMware
Workshop
12 :25 PM
12 :25 PM - 12 :55 PM EST (30 mins)
[Panel] What’s Next for the Intelligent Workplace
What is an Intelligent Workplace, and why does it matter to you? Harnessing your people talent more effectively through modernized systems, machine learning and automation, holds great promise to garner huge returns in workplace productivity.
With much innovative work underway and yet to come in the spaces occupied by AI, ML and automation, we’ll bring in a panel of expert analysts to share what they're seeing on the real horizon for modernized systems, specific ways in which they are anticipated to drive increased employee engagement and positive business outcomes, and the next steps for which we should prepare in this broader journey toward the Intelligent Workplace.
Siobhan Fagan
Editor In Chief
Reworked
Alan Pelz-Sharpe
Founder & Principal Analyst
Deep Analysis
Geetika Tandon
Managing Director
Deloitte
Alana Cento
Sr Pmm
Sinequa
Panel
12 :55 PM
12 :55 PM - 1 :20 PM EST (25 mins)
Watch & Win: Demo Derby
During this rapid-fire session, you will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market.
By participating and sharing your feedback on the product demonstration, you will be automatically entered to win one of three $50 eGift Cards.
Demo #1: Virtual Headquarters for the New Hybrid Workforce
According to Gartner, the hybrid workforce is here to stay. Companies are moving to a modern intranet to create a virtual headquarters and streamline corporate application usage. See how a modern intranet:
Presented by: Clint Patterson, Senior Solutions Consultant @ Simpplr
Demo #2: The Formula for Transforming Your Digital Workplace and Modernizing Your Intranet
Productivity, communications, and experience. Learn how Workgrid uses this key combination to help companies:
Best of all, with Workgrid, you don't need to replace your existing intranet. You can deliver these features on top of your current intranet and/or via a mobile app.
Presented by: Erik Martel, Account Executive @ Workgrid
Demo #3: Luxer One Smart Locker Solution
Luxer One, a leading Smart Locker solutions company based out of California demos their asynchronous exchange platform for the modern office. This last year and a half has reshaped how employees and employers view the physical office environment. Luxer One's Smart Lockers offer a range of use cases to help make the new office experience more efficient and accessible including; IT Repair, Package Management, peer to peer drop off and self storage. Learn how companies like GrubHub, Intel and Verizon leverage Smart Lockers in the ever changing hybrid workplace.
Presented by: Adam Whitney, General Manager, New Ventures @ Luxer One
Demo #4: Introducing the Digital Experience Cloud
Presented by: Heather Bicknell, Product Marketing Manager @ Lakeside Software
1 :25 PM
1 :25 PM - 1 :50 PM EST (25 mins)
[Breakout] A Chief People Officer's Take on Digital Wellbeing and Reducing Digital Burnout
In an organization, who oversees employee digital wellbeing? Of course, Human Resources departments have responsibility for employee wellbeing. But, a recent Nexthink survey shows that unreliable IT services and equipment is the third biggest contributor to employee turnover and burnout. In a world of remote and hybrid work, HR is no longer solely responsible for digital wellbeing. When it comes to monitoring the impact of employees who are burnt out from Zoom fatigue, connectivity issues, and more - how do HR and IT act on it together?
In this Q+A discussion, Global Director of Business Transformation at Nexthink, Tim Flower, and Meg Donovan, Chief People Officer at Nexthink, will sit down to discuss the increasing importance of an integrated IT and HR strategy to ensure employees have what they need for a holistic wellbeing approach – addressing both digital and in-person needs.
In this session, Tim and Meg will:
Tim Flower
Global Director, Business Transformation
Nexthink
Meg Donovan
Chief People Officer
Nexthink
Breakout
1 :25 PM
1 :25 PM - 1 :50 PM EST (25 mins)
[Breakout] Death by Digital Friction: A Simple Approach to Solving the Challenges of the Digital Workplace
We all spend roughly a third of our lives working. In a perfect world, that time would be spent on meaningful work that helps us feel engaged and fulfilled. But far too often, that time is instead squandered battling through the barriers of digital friction. Hunting down information. Logging in and out of systems. Trying to effectively manage our attention across an unending string of interruptions.
In this session, Rob Ryan, Head of Product Marketing at Workgrid Software will demonstrate how to create a digital workplace that supports productivity, rather than destroying it. He’ll discuss the top three challenges employees face in the digital workplace today, as well as provide guidance on solving them. The session will also highlight how other companies are delivering modern, intelligent experiences that simplify the work day so employees can achieve success.
Breakout
1 :55 PM
1 :55 PM - 2 :25 PM EST (30 mins)
[Panel] Going Inside Innovation at Work: Change Management when Change is Constant
From the roller coaster of the pandemic and stop-and-go plans for returning to the office, to the ever-constant advance of workplace technology, change is a constant, and transformation is necessary for survival. However, the road to real change can be rocky.
In this panel discussion, hear from several seasoned executives on the critical components to marrying today’s innovative technologies with smart management, for a future-forward, agile workplace.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
David DeFilippo
Principal
DeFilippo Leadership, Inc
Michelle Braden
Vice President, Global Talent Development
WEX
Panel
2 :25 PM
2 :25 PM - 2 :50 PM EST (25 mins)
[Breakout] Innovation and Culture Evolution for a Digital Transformation
In the past year, companies have transformed and adapted their workplace technology for a hybrid workplace model – and are now supporting employees distributed over multiple locations instead of a central office. How do you cultivate an engaging employee experience?
Join Laura Klieves, Senior Director, L&D and Communications at Malwarebytes, she shares insights on how to cultivate an engaging employee experience from a digital perspective. Learn how to manage innovative technology with forward-thinking management for the future of work.
In this session, you will learn:
Breakout
2 :25 PM
2 :25 PM - 2 :50 PM EST (25 mins)
[Breakout] Predicting and Preparing for the Future of Workplace Experiences
In 2020 and 2021 we came to expect and adapt to meet the unexpected. Now we are able to examine the lessons learned and the trends with staying power to help build the future of the workplace by supporting efficiency, productivity, and fostering positive employee experiences in a hybrid world.
In this session we will explore:
Breakout
2 :50 PM
2 :50 PM - 3 :15 PM EST (25 mins)
[Networking] Live on Camera! Meet in the Virtual Lounge
Join our closing keynote speaker, Jaime Neely, Futurist and Chief Culture Officer - along with your peers, speakers and sponsor guests in The Lounge for virtual networking. Discuss the day's sessions, ask questions, and make connections across industries -- and even across the globe.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Siobhan Fagan
Editor In Chief
Reworked
Jaime Neely
Corporate Culture and Innovation Expert, Futurist, and Chief Culture Officer
Trend Hunter
Networking Opportunity
3 :15 PM
3 :15 PM - 3 :40 PM EST (25 mins)
[Keynote] Empower Your Digital Workforce: Helpful Trends to Guide Improving Employee Experience
As businesses adopt more flexible, hybrid workplaces, one thing is becoming clear: digital employee experience matters now more than ever.
But although 90% of C-level execs agree DEX has become more important since the pandemic — and 67% of IT leaders say it’s a critical priority — only 7% of employees are completely satisfied with their digital experiences.
So why is there a divide?
In this session, we take an inside look at our recent report, The Future of Digital Workplace, to uncover:
Workshop
3 :45 PM
3 :45 PM - 4 :30 PM EST (45 mins)
[Closing Keynote] Employee-Centricity and the Future of Work
Employee-centricity is front and center as we see major shifts in how employees perceive and define work-life balance. This past year saw people across the globe re-prioritizing their lives -- it's not just "what I do for work," but the "why do I work?" Employees are more focused on a sense of purpose and self as we all emerge from the pandemic. At this crossroad, companies must move forward intentionally to create an enticing and flexible employee experience that integrates new rituals and engagement tactics across hybrid and remote models to support a healthy and productive workforce.
In this session you will:
Fernando Jardim Santos
Senior Product Marketing Manager
OutSystems
Jaime Neely
Corporate Culture and Innovation Expert, Futurist, and Chief Culture Officer
Trend Hunter
Main Stage
4 :35 PM
4 :35 PM - 5 :20 PM EST (45 mins)
[Happy Hour] “The Great Geo Race” Virtual Escape Room & Prizes
Don't miss out on a fun wrap-up to day one of the Digital Workplace Experience! The Great Geo Race is a furious dash to the finish line that will take your team to several countries and cultures around the world.
Using your knowledge of geography, landmarks, currencies, travel and more, arrive at the finish line before any other team. Once there, your group will make a final decision that will determine the team that wins the race.
Work quickly but pay careful attention to detail! The winning team has the chance for some great prizes.
5 :30 PM
5 :30 PM - 5 :45 PM EST (15 mins)
[AMA] Live "Ask Me Anything" Q&A with Adam Grant
Join our opening keynote speaker, renowned organizational psychologist Adam Grant, for a moderated Q&A where your questions are answered live! Check your email during the event to submit your questions in advance. This Q&A will be moderated by Mike Prokopeak, Editor in Chief of Reworked, utilizing audience questions only.
Here's your opportunity to Ask Adam Anything!
Friday, October 15
11 :00 AM
11 :00 AM - 11 :35 AM EST (35 mins)
[Opening Keynote] Innovating for the Future of the Digital Employee Experience
What began (and continues) as an era of great disruption to the customer experience ushered in a phase of incredible innovation. Enterprises that were able to adapt, thrived. However, each innovation required adaptation from employees, and the rise of the importance of the digital employee experience. Now, more than ever, the quality of the workforce experience matters to productivity and engagement and optimization of collaboration tools sets up IT teams and leaders for the future. As the Chief Product Officer for the employee communications platform of choice for over 20% of Fortune 500 companies, Jed Brown knows how to design and innovate for the future of work. Join Jed as shares his vision for:
Stay tuned followed Jed's presentation for a Q&A led by Mike Prokopeak, Editor in Chief at Reworked.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Jed Brown
Chief Product Officer
SocialChorus / Firstup
Main Stage
11 :35 AM
11 :35 AM - 12 :05 PM EST (30 mins)
[Discussion Groups] Live! Making Knowledge Discoverable to Your Newly Distributed Workforce
Join us for a compelling breakout presentation by Sinequa's Alana Cento, followed by live breakout groups facilitated by Sinequa and our editorial and research teams at Reworked.
Be camera ready and have your questions, challenges, successes and opinions handy for this facilitated, live discussion group with your peers!
"Making Knowledge Discoverable to Your Newly Distributed Workforce"
A key to successful digital workplace experience is ensuring information is easily accessible. But when it’s stored across different repositories, in all different formats, it has a ripple effect across the organization. Projects are delayed, issues take longer to solve, tasks are duplicated, people get frustrated, and expensive errors are made.
Too often companies lack a business strategy and practical design for their digital workplaces. Instead, they build technology part by part: clouds, content platforms, apps, and analytics. Next, they hope to transform processes using AI to augment human workers.
So, how can complex organizations bring critical knowledge to the forefront? How can IT leaders better use data to unlock those insights for the workforce? What is the value of a digital ecosystem?
In this collaborative session, Alana Cento, Product Marketing Manager at Sinequa, will highlight the impact of a complete enterprise search technology to support your intelligent workplace initiatives using examples from our most successful customers.
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Dom Nicastro
Senior Staff Reporter
SMG / CMSWire
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Siobhan Fagan
Editor In Chief
Reworked
Alana Cento
Sr Pmm
Sinequa
Panel
12 :05 PM
12 :05 PM - 12 :15 PM EST (10 mins)
[Networking Break] Snack & Slack Break
Use this flex time to grab a snack, join us on Slack and chat with our Reworked editorial team in the Water Cooler channel, meet some new friends face-to-face in the virtual hallways of our Networking Lounge, or take a selfie in the Photo Booth, and share it on Slack in our Photo Booth channel.
Enjoy, have fun and we'll see you after the break!
Networking Opportunity
12 :15 PM
12 :15 PM - 12 :45 PM EST (30 mins)
[Breakout] Creating A Reservable Workplace for the Hybrid Workforce Using Desks, Spaces, and Things
The primary use cases for 'reservations' in the workplace are desks and conference rooms. Straightforward and simple. We can see that offices are transforming as they adopt flexible work schedules and hybrid workforces, drawing upon the need for a way to manage these commonly used spaces at work.
But that's not where the story ends, let's take it one step further than desk booking and examine key areas and services that are making up the 'reservable workplace' where a distributed workforce has insights and access to workstations, collaboration spaces, and much much more. Go ahead and book it!
In this session, you'll learn:
Breakout
12 :15 PM
12 :15 PM - 12 :45 PM EST (30 mins)
[Breakout] Making Connections in a Contactless World
Companies are continuing to adapt to the evolution of the workplace by learning how to connect contactlessly. Communicating with your peers, supervisors, and your company as a whole has been a significant learning opportunity as many of us adjust to working remotely or in a hybrid environment.
Luckily, there are organizations who are propelling through this unexpected season and want to share their tools and experiences. During this breakout, you will hear from a few of these remarkable companies to see how they are adapting daily to the new contactless workplace and what has helped them succeed.
In this session you will learn:
Breakout
12 :45 PM
12 :45 PM - 1 :25 PM EST (40 mins)
[Awards] Meet our Finalists & 2021 EX Leader of the Year Winner Announcement
Hear from each of our four Employee Experience Leader of the Year award finalists. Then, stay tuned for the announcement of Reworked 2021 Employee Experience Leader of the Year, and remarks by our winner!
2021 EX Leader of the Year Finalists, presented by Reworked:
Nora Osman
AVP IT
Montefiore Health System
Michelle Dupont
VP of HR
Finning
Tom Dewaele
Global Head of Employee Experience
Unilever
Debbie Connelly
Chief People Officer & SVP, HR
Hyland
Nicole Tate
Senior Director of Experience Management
Palo Alto Networks
Awards Ceremony
1 :30 PM
1 :30 PM - 1 :50 PM EST (20 mins)
[Closing Keynote] Reimagining Learning in 2022 and Beyond: The Reskilling and Upskilling Imperative
The World Economic Forum recently declared a “re-skilling emergency” as the world braces for more than one billion jobs being transformed by technology. Even before the global pandemic emerged, the concept of lifetime employment had dissipated, replaced by the expectation that employees must continuously refresh and learn new skills. But how? And which skills?
In this keynote, you will learn:
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Tammy Grant Ganc
Senior Expert - Learning
Mckinsey and Company
Main Stage
1 :50 PM
1 :50 PM - 2 :15 PM EST (25 mins)
[Closing Networking] Live On Camera! Virtual Networking
Join Reworked editorial team members, awards finalists and your peers for a casual wrap-up and "good bye" as we close our 2021 season. Join us here to ask questions on how you can be involved next year, with expanded programming options and 2022 awards.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Thank you, and we'll see you next year!
Mike Prokopeak
Editor in Chief, Reworked.co
Simpler Media Group
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Siobhan Fagan
Editor In Chief
Reworked
Networking Opportunity
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