With a BA in education from the University of Iowa and an MS in Organization Development and Knowledge Management (ODKM) from George Mason University, Mary Lou Theobald’s work is at the intersection of human capital change management, information technology learning and user engagement initiatives.
For the past 20+ years she has worked for Gannett Co. Inc, the media company that owns USA TODAY and over 250 media markets, as well as several digital companies. As Senior Manager of Technology Learning Services she champions the user experience within system rollouts, providing online training and documentation for software implementations, and consulting on tools to maximize team collaboration.
Previously Mary Lou taught Socio Technical Systems and Collaborative Work at George Mason University, focusing on the impact of technology on society and the use of tools for collaboration. She has used her academic knowledge combined with her hands-on experience to champion user engagement.