Session Details

Keynote Address: The CX-EX Connection

Location: Great Lakes EFG

Kristine Dery’s research in the dynamic between technology and the way that people work has been a focus of her publications and teaching for the last fifteen years. Currently she is investigating the design and management of the workplace to understand how organisations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era.

Speakers: Kristine Dery, PhD of MIT Sloan School of Management

Optimizing the Employee Experience

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